Hello
Evgeniya
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 11:35–12:05
How to Build a Growth Marketing Function Grounded in Retention
How growth marketing can work across lifecycle journeys, experimentation, in-app experiences…
Farrukh Zafar
Day 1 · 16:35–17:35
A Live Introduction to Applied Consumer Neuroscience — Part 1
Practical neuroscience principles influencing trust, value perception and decision-making, with…
Dr Simon Moore; David Jenkinson
Day 2 · 09:45–10:15
Did Customers Forget About Loyalty Programs? Or YOU?
Why loyalty programmes need to be continually iterable as customer expectations change, with…
Zsuzsa Kecsmar; Lukas Savetun
Your Conversation Hub
Build Loyalty
Relevant to your priority of increasing customer engagement.
Based on your answers, we suggest spending most of your networking time at the Build Loyalty Hub, where you can meet peers working towards similar objectives. Follow the Build Loyalty flag!
Recommended for You
Sponsors and Partners you may like to meet
Talon.one
you requested to meet with this partner
Why Matched
You asked to meet Talon.one; use the conversation to assess its fit with your current priorities.
Comarch
you requested to meet with this partner
Why Matched
Discuss Comarch's programme management and decide whether it warrants a deeper conversation.
Epsilon
you requested to meet with this partner
Why Matched
Your requested meeting with Epsilon is a chance to test its personalisation in practice.
Peer Conversations
People we think you should connect with
Julien Molveaux
Martech Engineering Leader
Decathlon
Why Matched
You and Julien Molveaux both identified proving loyalty's incremental commercial impact as a current challenge. Their Martech Engineering Leader perspective at Decathlon should make this a practical peer exchange.
Conversation Starter
Ask Julien how they are approaching proving loyalty's incremental commercial impact at Decathlon and what they would do differently.
Rahul Sharma
Global Membership Program Manager
Just Eat Takeaway
Why Matched
Rahul Sharma's priorities at Just Eat Takeaway include the same goal to increase customer engagement and programme usage, making their Global Membership Program Manager experience directly relevant to you.
Conversation Starter
Ask Rahul which actions are helping them increase customer engagement and programme usage at Just Eat Takeaway and how they measure progress.
Alessandro Tripi
Customer Retention & Monetization Lead
PhotoSì
Why Matched
Alessandro Tripi works as Customer Retention & Monetization Lead at PhotoSì; compare the decisions behind your customer work.
Conversation Starter
From a Customer Retention & Monetization Lead perspective, what would Alessandro change first to improve customer engagement?
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
