Hello

Hoang Bao Han

Here's your personalised Success Guide for TBH Loyalty™ this year.

You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you

Your Recommended Sessions

The sessions we think you’ll find most relevant

Day 1 · 14:05–14:35

1 Loyalty Program, 20 Brands

Five major trends from global loyalty programme operators, brought to life through Greene King’s…

Rob Pellow; Paul Foster

Day 1 · 09:25–09:55

Shama’s Loyalty Playbook: Building Strategy, Mobilising Teams & Personalising at Scale

How to evolve a legacy loyalty scheme, secure stakeholder and PLC-board buy-in, mobilise teams…

Shama Wilson

Day 1 · 09:55–10:25

Beyond Campaigns: Building CRM Into a Commercial Growth Engine

How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…

Karan Gupta

Your Conversation Hub

Scale Personalisation

Relevant to your priority of improving personalisation and relevance.
Based on your answers, we suggest spending most of your networking time at the Scale Personalisation Hub, where you can meet peers working towards similar objectives. Follow the Scale Personalisation flag!

Recommended for You

Sponsors and Partners you may like to meet

Bloomreach
Recommended

Why Matched

Bloomreach fits your objective to increase retention and repeat purchase through customer data activation and personalisation.

Insider
Recommended

Why Matched

For your objective to improve the relevance and personalisation of offers, Insider's aI customer engagement and journey orchestration are particularly relevant.

Eagle Eye
Recommended

Why Matched

Eagle Eye offers a different lens on real-time personalisation; test whether it fits your remit.

Peer Conversations

People we think you should connect with

Edoardo Vacca

Email Marketer
Interrail B.V.

Why Matched

You and Edoardo Vacca share the objective to improve the relevance and personalisation of offers. Their Email Marketer perspective at Interrail B.V. offers a useful comparison with your own approach.

Conversation Starter

Ask Edoardo which actions are helping them improve the relevance and personalisation of offers at Interrail B.V. and how they measure progress.

Bruno Alves Batista

Sr CRM manager
SharkNinja

Why Matched

Bruno Alves Batista's priorities at SharkNinja include the same goal to increase retention and repeat purchase, making their Sr CRM manager experience directly relevant to you.

Conversation Starter

Ask Bruno which actions are helping them increase retention and repeat purchase at SharkNinja and how they measure progress.

Priscilla van Beveren

CRM & Retention Lead
Body&Fit

Why Matched

This match connects you with Priscilla van Beveren, whose work as CRM & Retention Lead at Body&Fit is also focused on how to grow customer lifetime value.

Conversation Starter

Ask Priscilla which actions are helping them grow customer lifetime value at Body&Fit and how they measure progress.

Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.