Hello
Łukasz
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 2 · 11:35–12:05
Every Visit Counts: Merging Stored Value Mechanics into Loyalty Ecosystems
How stored value can become part of the loyalty engine to encourage more frequent visits…
Stuart Boon; Ben Jones
Day 1 · 09:55–10:25
Beyond Campaigns: Building CRM Into a Commercial Growth Engine
How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…
Karan Gupta
Day 2 · 14:25–14:55
You Can’t Points Your Way to Movement
How ASICS is using psychology, brand purpose, partnerships, storytelling and loyalty design to…
Bruna Mikan
Your Conversation Hub
Engage and Reward Customer
Relevant to your focus on stronger, ongoing customer engagement.
Based on your answers, we suggest spending most of your networking time at the Engage and Reward Customer Hub, where you can meet peers working towards similar objectives. Follow the Engage and Reward Customer flag!
Recommended for You
Sponsors and Partners you may like to meet
Braze
Recommended
Why Matched
Braze fits your objective to increase retention and repeat purchase through customer engagement platform and journey orchestration.
M-Wise
Recommended
Why Matched
For your objective to increase customer engagement and programme usage, M-Wise's loyalty platform and mobile loyalty are particularly relevant.
Apadmi
Recommended
Why Matched
Ask Apadmi for a concrete example of app development in use.
Peer Conversations
People we think you should connect with
Alice Chien
WEMEA CRM Manageer
ASUS
Why Matched
You and Alice Chien both identified integrating loyalty with CRM, CDP, POS and payment systems as a current challenge. Their WEMEA CRM Manageer perspective at ASUS should make this a practical peer exchange.
Conversation Starter
Ask Alice how they are approaching integrating loyalty with CRM, CDP, POS and payment systems at ASUS and what they would do differently.
Iris van Hees
Head of CRM & Loyalty
Samsung Electronics Benelux
Why Matched
Iris van Hees is also working through the challenge of sustaining customer engagement and programme participation. Their experience as Head of CRM & Loyalty at Samsung Electronics Benelux gives you useful ground to compare approaches.
Conversation Starter
Which measure guides Samsung Electronics Benelux's CRM decisions? Ask Iris for an example.
Nicole van der Pols
Loyalty Manager
Rituals
Why Matched
This match connects you with Nicole van der Pols, whose work as Loyalty Manager at Rituals is also focused on how to increase retention and repeat purchase.
Conversation Starter
Ask Nicole which actions are helping them increase retention and repeat purchase at Rituals and how they measure progress.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
