Hello
Aaron
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 2 · 12:15–12:45
How Gamification Has Helped Co-op Engage Members Across Its Membership Strategy
How Co-op and Playable developed and tested gamified experiences at scale, including practical…
Andreas Fabricius; Laura Edwards
Day 2 · 11:05–11:35
Game-Changing Loyalty: Behavioural Mechanics That Drive Real Participation
How Nectar added mobile games inside its app so members could collect points without spending…
Tim Nicholson; Dom Winchester
Day 2 · 14:25–14:55
You Can’t Points Your Way to Movement
How ASICS is using psychology, brand purpose, partnerships, storytelling and loyalty design to…
Bruna Mikan
Your Conversation Hub
Build Loyalty
Relevant to your focus on stronger, ongoing customer engagement.
Based on your answers, we suggest spending most of your networking time at the Build Loyalty Hub, where you can meet peers working towards similar objectives. Follow the Build Loyalty flag!
Recommended for You
Sponsors and Partners you may like to meet
Bloomreach
you requested to meet with this partner
Why Matched
Bloomreach fits your objective to increase retention and repeat purchase through customer data activation and personalisation.
Carlton One
Recommended
Why Matched
For your objective to grow customer lifetime value, Carlton One's rewards catalogue and recognition are particularly relevant.
Bilendi
Recommended
Why Matched
Worth meeting because its loyalty platform and cRM & automation could help you improve the relevance and personalisation of offers.
Peer Conversations
People we think you should connect with
Hélène Hickey
Senior Manager CRM
adidas
Why Matched
You and Hélène Hickey both identified sustaining customer engagement and programme participation as a current challenge. Their Senior Manager CRM perspective at adidas should make this a practical peer exchange.
Conversation Starter
Ask Hélène how they are approaching sustaining customer engagement and programme participation at adidas and what they would do differently.
Amélie Petit
Global Personalization Manager
ASICS
Why Matched
Amélie Petit's priorities at ASICS include the same goal to improve the relevance and personalisation of offers, making their Global Personalization Manager experience directly relevant to you.
Conversation Starter
Ask Amélie which actions are helping them improve the relevance and personalisation of offers at ASICS and how they measure progress.
Neha Taneja
VP CRM
Atolls
Why Matched
This match connects you with Neha Taneja, whose work as VP CRM at Atolls is also focused on how to increase retention and repeat purchase.
Conversation Starter
Ask Neha which actions are helping them increase retention and repeat purchase at Atolls and how they measure progress.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
