Hello
Alexandra
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 2 · 11:35–12:05
Every Visit Counts: Merging Stored Value Mechanics into Loyalty Ecosystems
How stored value can become part of the loyalty engine to encourage more frequent visits…
Stuart Boon; Ben Jones
Day 1 · 09:55–10:25
Beyond Campaigns: Building CRM Into a Commercial Growth Engine
How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…
Karan Gupta
Day 1 · 11:35–12:05
How to Build a Growth Marketing Function Grounded in Retention
How growth marketing can work across lifecycle journeys, experimentation, in-app experiences…
Farrukh Zafar
Your Conversation Hub
Engage and Reward Customer
Relevant to proving the commercial impact of loyalty.
Based on your answers, we suggest spending most of your networking time at the Engage and Reward Customer Hub, where you can meet peers working towards similar objectives. Follow the Engage and Reward Customer flag!
Recommended for You
Sponsors and Partners you may like to meet
Eagle Eye
Recommended
Why Matched
Eagle Eye fits your objective to increase retention and repeat purchase through enterprise loyalty platform and promotions.
Ogloba
Recommended
Why Matched
For your objective to increase customer engagement and programme usage, Ogloba's stored value and gift cards are particularly relevant.
Adjoe
Recommended
Why Matched
Worth meeting because its rewarded gaming and app engagement could help you drive incremental revenue and basket uplift.
Peer Conversations
People we think you should connect with
Caz Yetman
CRM and Personalisation Lead
NESTLE
Why Matched
You and Caz Yetman both identified proving loyalty's incremental commercial impact as a current challenge. Their CRM and Personalisation Lead perspective at NESTLE should make this a practical peer exchange.
Conversation Starter
Ask Caz how they are approaching proving loyalty's incremental commercial impact at NESTLE and what they would do differently.
Irma Ascione
Global Digital Content Specialist
Dr. Schär AG / SPA
Why Matched
Irma Ascione is also working through the challenge of delivering loyalty priorities with limited resources and capacity. Their experience as Global Digital Content Specialist at Dr. Schär AG / SPA gives you useful ground to compare approaches.
Conversation Starter
Which measure guides Dr. Schär AG / SPA's CRM decisions? Ask Irma for an example.
Katharina Gasch-Satiroglu
Sr CRM Lead
NeoTaste
Why Matched
This match connects you with Katharina Gasch-Satiroglu, whose work as Sr CRM Lead at NeoTaste is also focused on how to increase retention and repeat purchase.
Conversation Starter
Ask Katharina which actions are helping them increase retention and repeat purchase at NeoTaste and how they measure progress.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
