Hello
Alina
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 09:25–09:55
Shama’s Loyalty Playbook: Building Strategy, Mobilising Teams & Personalising at Scale
How to evolve a legacy loyalty scheme, secure stakeholder and PLC-board buy-in, mobilise teams…
Shama Wilson
Day 1 · 14:05–14:35
1 Loyalty Program, 20 Brands
Five major trends from global loyalty programme operators, brought to life through Greene King’s…
Rob Pellow; Paul Foster
Day 1 · 09:55–10:25
Beyond Campaigns: Building CRM Into a Commercial Growth Engine
How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…
Karan Gupta
Your Conversation Hub
Engage and Reward Customer
Relevant to your focus on stronger, ongoing customer engagement.
Based on your answers, we suggest spending most of your networking time at the Engage and Reward Customer Hub, where you can meet peers working towards similar objectives. Follow the Engage and Reward Customer flag!
Recommended for You
Sponsors and Partners you may like to meet
Capillary
Recommended
Why Matched
Capillary fits your objective to increase retention and repeat purchase through enterprise loyalty platform and loyalty management.
Eagle Eye
Recommended
Why Matched
For your objective to improve the relevance and personalisation of offers, Eagle Eye's enterprise loyalty platform and promotions are particularly relevant.
Loyal Guru
Recommended
Why Matched
Ask Loyal Guru for a concrete example of gamification in use.
Peer Conversations
People we think you should connect with
Job Schipper
Manager Engagement & Loyalty
Next Energy
Why Matched
You and Job Schipper both identified scaling personalisation without losing relevance as a current challenge. Their Manager Engagement & Loyalty perspective at Next Energy should make this a practical peer exchange.
Conversation Starter
Ask Job how they are approaching scaling personalisation without losing relevance at Next Energy and what they would do differently.
David Thompson
Product Manager, Customer Experience
Flying Tiger Copenhagen
Why Matched
David Thompson is also working through the challenge of sustaining customer engagement and programme participation. Their experience as Product Manager, Customer Experience at Flying Tiger Copenhagen gives you useful ground to compare approaches.
Conversation Starter
Which measure guides Flying Tiger Copenhagen's CRM decisions? Ask David for an example.
Alice Chien
WEMEA CRM Manageer
ASUS
Why Matched
This match connects you with Alice Chien, whose work as WEMEA CRM Manageer at ASUS is also focused on how to improve the relevance and personalisation of offers.
Conversation Starter
Ask Alice which actions are helping them improve the relevance and personalisation of offers at ASUS and how they measure progress.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
