Hello
Andreas
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 14:05–14:35
1 Loyalty Program, 20 Brands
Five major trends from global loyalty programme operators, brought to life through Greene King’s…
Rob Pellow; Paul Foster
Day 2 · 11:35–12:05
Every Visit Counts: Merging Stored Value Mechanics into Loyalty Ecosystems
How stored value can become part of the loyalty engine to encourage more frequent visits…
Stuart Boon; Ben Jones
Day 1 · 09:55–10:25
Beyond Campaigns: Building CRM Into a Commercial Growth Engine
How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…
Karan Gupta
Your Conversation Hub
Scale Personalisation
Relevant to improving customer data and the single customer view.
Based on your answers, we suggest spending most of your networking time at the Scale Personalisation Hub, where you can meet peers working towards similar objectives. Follow the Scale Personalisation flag!
Recommended for You
Sponsors and Partners you may like to meet
Bloomreach
Recommended
Why Matched
Bloomreach fits your objective to increase retention and repeat purchase through customer data activation and personalisation.
Insider
Recommended
Why Matched
Compare Insider's journey orchestration with your current way of working.
Epsilon
Recommended
Why Matched
Worth meeting because its loyalty platform & services and customer data & identity could help you grow customer lifetime value.
Peer Conversations
People we think you should connect with
Stella Wissink-Udoh
CRM Marketeer
LW Cosmetics BV
Why Matched
You and Stella Wissink-Udoh both identified integrating loyalty with CRM, CDP, POS and payment systems as a current challenge. Their CRM Marketeer perspective at LW Cosmetics BV should make this a practical peer exchange.
Conversation Starter
Ask Stella how they are approaching integrating loyalty with CRM, CDP, POS and payment systems at LW Cosmetics BV and what they would do differently.
Raquel Cruz Falgueras
Senior CRM Email Marketing Specialist
New Balance
Why Matched
Raquel Cruz Falgueras is also working through the challenge of improving data quality, identity and the single customer view. Their experience as Senior CRM Email Marketing Specialist at New Balance gives you useful ground to compare approaches.
Conversation Starter
Which measure guides New Balance's CRM decisions? Ask Raquel for an example.
Jantine Bloois
Loyalty Director
Moonpig
Why Matched
This match connects you with Jantine Bloois, whose work as Loyalty Director at Moonpig is also focused on how to increase retention and repeat purchase.
Conversation Starter
Ask Jantine which actions are helping them increase retention and repeat purchase at Moonpig and how they measure progress.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
