Hello
Ben
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 09:55–10:25
Beyond Campaigns: Building CRM Into a Commercial Growth Engine
How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…
Karan Gupta
Day 1 · 09:25–09:55
Shama’s Loyalty Playbook: Building Strategy, Mobilising Teams & Personalising at Scale
How to evolve a legacy loyalty scheme, secure stakeholder and PLC-board buy-in, mobilise teams…
Shama Wilson
Day 1 · 14:05–14:35
1 Loyalty Program, 20 Brands
Five major trends from global loyalty programme operators, brought to life through Greene King’s…
Rob Pellow; Paul Foster
Your Conversation Hub
Engage and Reward Customer
Relevant to proving the commercial impact of loyalty.
Based on your answers, we suggest spending most of your networking time at the Engage and Reward Customer Hub, where you can meet peers working towards similar objectives. Follow the Engage and Reward Customer flag!
Recommended for You
Sponsors and Partners you may like to meet
Adjoe
Recommended
Why Matched
Adjoe fits your objective to increase retention and repeat purchase through rewarded gaming and app engagement.
Comarch
Recommended
Why Matched
For your objective to launch or scale a loyalty programme, Comarch's enterprise loyalty platform and programme management are particularly relevant.
Playable
Recommended
Why Matched
Ask Playable for a concrete example of first-party data capture in use.
Peer Conversations
People we think you should connect with
Evi Deberling
Global Automation & Loyalty Manager
Dr. Schär AG / SPA
Why Matched
You and Evi Deberling both identified proving loyalty's incremental commercial impact as a current challenge. Their Global Automation & Loyalty Manager perspective at Dr. Schär AG / SPA should make this a practical peer exchange.
Conversation Starter
Ask Evi how they are approaching proving loyalty's incremental commercial impact at Dr. Schär AG / SPA and what they would do differently.
Javier Guemes
Global Procurement Category Leader
Philip Morris International
Why Matched
Javier Guemes is also working through the challenge of securing internal ownership and stakeholder alignment. Their experience as Global Procurement Category Leader at Philip Morris International gives you useful ground to compare approaches.
Conversation Starter
Which measure guides Philip Morris International's CRM decisions? Ask Javier for an example.
James Cotterill
Head of partnerships
Stressfreecarrental.com
Why Matched
This match connects you with James Cotterill, whose work as Head of partnerships at Stressfreecarrental.com is also focused on how to increase retention and repeat purchase.
Conversation Starter
Ask James which actions are helping them increase retention and repeat purchase at Stressfreecarrental.com and how they measure progress.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
