Hello
Csaba
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 14:05–14:35
1 Loyalty Program, 20 Brands
Five major trends from global loyalty programme operators, brought to life through Greene King’s…
Rob Pellow; Paul Foster
Day 1 · 12:20–12:50
The Engineering Decisions No One Talks About in Loyalty
The engineering realities behind scaling a global loyalty proposition, including trade-offs…
Jip Koudijs
Day 2 · 13:55–14:25
More Than an App: Re-imagining Membership at the LEGO Group
How LEGO moved from viewing membership as a CRM channel to treating members as a core brand…
Aaron Mitchell; Myrthe van Dieijen
Your Conversation Hub
Build Loyalty
A strong fit with the loyalty priorities you shared with us.
Based on your answers, we suggest spending most of your networking time at the Build Loyalty Hub, where you can meet peers working towards similar objectives. Follow the Build Loyalty flag!
Recommended for You
Sponsors and Partners you may like to meet
Epsilon
you requested to meet with this partner
Why Matched
Epsilon fits your objective to grow customer lifetime value through loyalty platform & services and customer data & identity.
Antavo
you requested to meet with this partner
Why Matched
You asked to meet Antavo; use the conversation to assess its fit with your current priorities.
SVS
you requested to meet with this partner
Why Matched
Discuss SVS's digital gifting and decide whether it warrants a deeper conversation.
Peer Conversations
People we think you should connect with
Jill Boonstra
Loyalty Manager
Q8
Why Matched
You and Jill Boonstra both identified scaling personalisation without losing relevance as a current challenge. Their Loyalty Manager perspective at Q8 should make this a practical peer exchange.
Conversation Starter
Ask Jill how they are approaching scaling personalisation without losing relevance at Q8 and what they would do differently.
Stephanie Bours
CRM Marketeer
JOSH V
Why Matched
Stephanie Bours is also working through the challenge of proving loyalty's incremental commercial impact. Their experience as CRM Marketeer at JOSH V gives you useful ground to compare approaches.
Conversation Starter
Which measure guides JOSH V's CRM decisions? Ask Stephanie for an example.
Saurabh Nigam
Director Membership
adidas
Why Matched
A relevant peer connection because Saurabh Nigam shares your challenge around making the loyalty proposition more distinctive and brings the perspective of a Director Membership at adidas.
Conversation Starter
Ask Saurabh where adidas has faced the hardest customer trade-off.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
