Hello
Daria
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 2 · 09:45–10:15
Did Customers Forget About Loyalty Programs? Or YOU?
Why loyalty programmes need to be continually iterable as customer expectations change, with…
Zsuzsa Kecsmar; Lukas Savetun
Day 2 · 12:15–12:45
How Gamification Has Helped Co-op Engage Members Across Its Membership Strategy
How Co-op and Playable developed and tested gamified experiences at scale, including practical…
Andreas Fabricius; Laura Edwards
Day 2 · 14:55–15:55
A Live Introduction to Applied Consumer Neuroscience — Part 2
A practical workshop on defining a brand North Star and testing it against customer-experience…
Dr Simon Moore; David Jenkinson
Your Conversation Hub
Build Loyalty
Relevant to your focus on stronger, ongoing customer engagement.
Based on your answers, we suggest spending most of your networking time at the Build Loyalty Hub, where you can meet peers working towards similar objectives. Follow the Build Loyalty flag!
Recommended for You
Sponsors and Partners you may like to meet
Antavo
Recommended
Why Matched
Antavo fits your objective to increase retention and repeat purchase through enterprise loyalty platform and programme management.
Adjoe
Recommended
Why Matched
With Adjoe, examine app engagement and ask for evidence of its practical impact.
Capillary
Recommended
Why Matched
Ask Capillary for a concrete example of customer data in use.
Peer Conversations
People we think you should connect with
Matija Rozman
Media & Growth Marketing Manager
Decathlon Zagreb d.o.o.
Why Matched
You and Matija Rozman both identified sustaining customer engagement and programme participation as a current challenge. Their Media & Growth Marketing Manager perspective at Decathlon Zagreb d.o.o. should make this a practical peer exchange.
Conversation Starter
Ask Matija how they are approaching sustaining customer engagement and programme participation at Decathlon Zagreb d.o.o. and what they would do differently.
Greta Fubel
Manager Global CRM & Loyalty
DOUGLAS
Why Matched
Greta Fubel's priorities at DOUGLAS include the same goal to increase retention and repeat purchase, making their Manager Global CRM & Loyalty experience directly relevant to you.
Conversation Starter
Ask Greta which actions are helping them increase retention and repeat purchase at DOUGLAS and how they measure progress.
Simone Tolstrup
Interim Customer Club Manager
Flying Tiger Copenhagen
Why Matched
A relevant peer connection because Simone Tolstrup shares your challenge around sustaining customer engagement and programme participation and brings the perspective of a Interim Customer Club Manager at Flying Tiger Copenhagen.
Conversation Starter
From a Interim Customer Club Manager perspective, what would Simone change first to improve retention and repeat purchase?
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
