Hello
David
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 09:55–10:25
Beyond Campaigns: Building CRM Into a Commercial Growth Engine
How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…
Karan Gupta
Day 1 · 14:05–14:35
1 Loyalty Program, 20 Brands
Five major trends from global loyalty programme operators, brought to life through Greene King’s…
Rob Pellow; Paul Foster
Day 2 · 11:35–12:05
Every Visit Counts: Merging Stored Value Mechanics into Loyalty Ecosystems
How stored value can become part of the loyalty engine to encourage more frequent visits…
Stuart Boon; Ben Jones
Your Conversation Hub
Engage and Reward Customer
Relevant to proving the commercial impact of loyalty.
Based on your answers, we suggest spending most of your networking time at the Engage and Reward Customer Hub, where you can meet peers working towards similar objectives. Follow the Engage and Reward Customer flag!
Recommended for You
Sponsors and Partners you may like to meet
Epsilon
Recommended
Why Matched
Epsilon fits your objective to grow customer lifetime value through loyalty platform & services and customer data & identity.
Insider
Recommended
Why Matched
For your objective to increase retention and repeat purchase, Insider's aI customer engagement and journey orchestration are particularly relevant.
Loyal Guru
Recommended
Why Matched
Worth meeting because its enterprise loyalty platform and promotions engine could help you improve the relevance and personalisation of offers.
Peer Conversations
People we think you should connect with
Irma Ascione
Global Digital Content Specialist
Dr. Schär AG / SPA
Why Matched
You and Irma Ascione both identified scaling personalisation without losing relevance as a current challenge. Their Global Digital Content Specialist perspective at Dr. Schär AG / SPA should make this a practical peer exchange.
Conversation Starter
Ask Irma how they are approaching scaling personalisation without losing relevance at Dr. Schär AG / SPA and what they would do differently.
Carolien Hotting
Lead Brand, Design & Loyalty
Etos B.V.
Why Matched
Carolien Hotting is also working through the challenge of proving loyalty's incremental commercial impact. Their experience as Lead Brand, Design & Loyalty at Etos B.V. gives you useful ground to compare approaches.
Conversation Starter
Which measure guides Etos B.V.'s CRM decisions? Ask Carolien for an example.
Raquel Cruz Falgueras
Senior CRM Email Marketing Specialist
New Balance
Why Matched
A relevant peer connection because Raquel Cruz Falgueras shares your challenge around integrating loyalty with CRM, CDP, POS and payment systems and brings the perspective of a Senior CRM Email Marketing Specialist at New Balance.
Conversation Starter
Ask Raquel where New Balance has faced the hardest customer trade-off.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
