Hello
David
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 11:35–12:05
How to Build a Growth Marketing Function Grounded in Retention
How growth marketing can work across lifecycle journeys, experimentation, in-app experiences…
Farrukh Zafar
Day 2 · 11:35–12:05
Every Visit Counts: Merging Stored Value Mechanics into Loyalty Ecosystems
How stored value can become part of the loyalty engine to encourage more frequent visits…
Stuart Boon; Ben Jones
Day 1 · 11:05–11:35
From Rebates to Relationships: What I've Learned Leading B2B Loyalty Across Industries
Practical lessons from leading B2B loyalty across industries, including longer buying cycles…
Kelly Ammerlaan
Your Conversation Hub
Engage and Reward Customer
Relevant to proving the commercial impact of loyalty.
Based on your answers, we suggest spending most of your networking time at the Engage and Reward Customer Hub, where you can meet peers working towards similar objectives. Follow the Engage and Reward Customer flag!
Recommended for You
Sponsors and Partners you may like to meet
Adjoe
Recommended
Why Matched
Adjoe fits your objective to drive incremental revenue and basket uplift through rewarded gaming and app engagement.
Talon.one
Recommended
Why Matched
Ask Talon.one for a concrete example of loyalty rules engine in use.
Loyal Guru
Recommended
Why Matched
With Loyal Guru, examine gamification and ask for evidence of its practical impact.
Peer Conversations
People we think you should connect with
Candice Lo
Membership Brand Experience Manager
ASICS
Why Matched
You and Candice Lo both identified scaling personalisation without losing relevance as a current challenge. Their Membership Brand Experience Manager perspective at ASICS should make this a practical peer exchange.
Conversation Starter
Ask Candice how they are approaching scaling personalisation without losing relevance at ASICS and what they would do differently.
Tatiana Novoselova
Group Head of Customer Analytics | Loyalty, Personalisation & CRM
TUI
Why Matched
Tatiana Novoselova is also working through the challenge of proving loyalty's incremental commercial impact. Their experience as Group Head of Customer Analytics | Loyalty, Personalisation & CRM at TUI gives you useful ground to compare approaches.
Conversation Starter
Which measure guides TUI's CRM decisions? Ask Tatiana for an example.
Jill Boonstra
Loyalty Manager
Q8
Why Matched
This match connects you with Jill Boonstra, whose work as Loyalty Manager at Q8 is also focused on how to drive incremental revenue and basket uplift.
Conversation Starter
Ask Jill which actions are helping them drive incremental revenue and basket uplift at Q8 and how they measure progress.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
