Hello
Dineke
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 09:55–10:25
Beyond Campaigns: Building CRM Into a Commercial Growth Engine
How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…
Karan Gupta
Day 2 · 14:55–15:55
A Live Introduction to Applied Consumer Neuroscience — Part 2
A practical workshop on defining a brand North Star and testing it against customer-experience…
Dr Simon Moore; David Jenkinson
Day 1 · 09:25–09:55
Shama’s Loyalty Playbook: Building Strategy, Mobilising Teams & Personalising at Scale
How to evolve a legacy loyalty scheme, secure stakeholder and PLC-board buy-in, mobilise teams…
Shama Wilson
Your Conversation Hub
Engage and Reward Customer
Relevant to your focus on stronger, ongoing customer engagement.
Based on your answers, we suggest spending most of your networking time at the Engage and Reward Customer Hub, where you can meet peers working towards similar objectives. Follow the Engage and Reward Customer flag!
Recommended for You
Sponsors and Partners you may like to meet
Adjoe
Recommended
Why Matched
Adjoe fits your objective to increase retention and repeat purchase through rewarded gaming and app engagement.
Bloomreach
Recommended
Why Matched
Ask Bloomreach for a concrete example of personalisation in use.
Braze
Recommended
Why Matched
Compare Braze's lifecycle messaging with your current way of working.
Peer Conversations
People we think you should connect with
Susan Iping
Marketing Manager – Kinepolis Nederland
Kinepolis Group
Why Matched
You and Susan Iping both identified sustaining customer engagement and programme participation as a current challenge. Their Marketing Manager - Kinepolis Nederland perspective at Kinepolis Group should make this a practical peer exchange.
Conversation Starter
Ask Susan how they are approaching sustaining customer engagement and programme participation at Kinepolis Group and what they would do differently.
Robert Muntean
Growth, Loyalty & AI Manager
OMV
Why Matched
Robert Muntean is also working through the challenge of securing internal ownership and stakeholder alignment. Their experience as Growth, Loyalty & AI Manager at OMV gives you useful ground to compare approaches.
Conversation Starter
Which measure guides OMV's CRM decisions? Ask Robert for an example.
Tijmen Minneboo
Loyalty Manager
Samsung Electronics
Why Matched
This match connects you with Tijmen Minneboo, whose work as Loyalty Manager at Samsung Electronics is also focused on how to increase retention and repeat purchase.
Conversation Starter
Ask Tijmen which actions are helping them increase retention and repeat purchase at Samsung Electronics and how they measure progress.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
