Hello
Donna
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 09:25–09:55
Shama’s Loyalty Playbook: Building Strategy, Mobilising Teams & Personalising at Scale
How to evolve a legacy loyalty scheme, secure stakeholder and PLC-board buy-in, mobilise teams…
Shama Wilson
Day 1 · 12:20–12:50
The Engineering Decisions No One Talks About in Loyalty
The engineering realities behind scaling a global loyalty proposition, including trade-offs…
Jip Koudijs
Day 1 · 14:05–14:35
1 Loyalty Program, 20 Brands
Five major trends from global loyalty programme operators, brought to life through Greene King’s…
Rob Pellow; Paul Foster
Your Conversation Hub
Scale Personalisation
Relevant to your challenge of delivering personalisation at scale.
Based on your answers, we suggest spending most of your networking time at the Scale Personalisation Hub, where you can meet peers working towards similar objectives. Follow the Scale Personalisation flag!
Recommended for You
Sponsors and Partners you may like to meet
Bloomreach
Recommended
Why Matched
Bloomreach fits your objective to improve the relevance and personalisation of offers through customer data activation and personalisation.
Braze
Recommended
Why Matched
Compare Braze's journey orchestration with your current way of working.
Capillary
Recommended
Why Matched
Capillary offers a different lens on customer data; test whether it fits your remit.
Peer Conversations
People we think you should connect with
Irmina Karpinska
MARKETING AND CONVENIENCE DIRECTOR
AMIC POLSKA SP. Z O.O.
Why Matched
You and Irmina Karpinska both identified scaling personalisation without losing relevance as a current challenge. Their MARKETING AND CONVENIENCE DIRECTOR perspective at AMIC POLSKA SP. Z O.O. should make this a practical peer exchange.
Conversation Starter
Ask Irmina how they are approaching scaling personalisation without losing relevance at AMIC POLSKA SP. Z O.O. and what they would do differently.
Agustina Krause
Loyalty and Data Regional Director
Cinemark
Why Matched
Agustina Krause's priorities at Cinemark include the same goal to improve the relevance and personalisation of offers, making their Loyalty and Data Regional Director experience directly relevant to you.
Conversation Starter
Ask Agustina which actions are helping them improve the relevance and personalisation of offers at Cinemark and how they measure progress.
Samuel Libis
Head of Supercard & Customer Clubs
Coop Genossenschaft
Why Matched
A relevant peer connection because Samuel Libis shares your challenge around scaling personalisation without losing relevance and brings the perspective of a Head of Supercard & Customer Clubs at Coop Genossenschaft.
Conversation Starter
Which measure does Coop Genossenschaft use to judge progress on relevant customer experiences? Ask Samuel why.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
