Hello
Freek
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 11:35–12:05
How to Build a Growth Marketing Function Grounded in Retention
How growth marketing can work across lifecycle journeys, experimentation, in-app experiences…
Farrukh Zafar
Day 2 · 12:15–12:45
How Gamification Has Helped Co-op Engage Members Across Its Membership Strategy
How Co-op and Playable developed and tested gamified experiences at scale, including practical…
Andreas Fabricius; Laura Edwards
Day 2 · 10:15–10:35
The CRM Director’s AI Identity Crisis
An account of leading CRM while AI changes tools, expectations and roadmaps faster than teams…
Maria Moreau
Your Conversation Hub
Scale Personalisation
Relevant to improving customer data and the single customer view.
Based on your answers, we suggest spending most of your networking time at the Scale Personalisation Hub, where you can meet peers working towards similar objectives. Follow the Scale Personalisation flag!
Recommended for You
Sponsors and Partners you may like to meet
Bilendi
Recommended
Why Matched
Bilendi fits your objective to increase retention and repeat purchase through loyalty platform and cRM & automation.
Loyal Guru
Recommended
Why Matched
For your objective to improve the relevance and personalisation of offers, Loyal Guru's enterprise loyalty platform and promotions engine are particularly relevant.
Neoday
Recommended
Why Matched
Worth meeting because its loyalty platform and gamification could help you increase customer engagement and programme usage.
Peer Conversations
People we think you should connect with
Pascal Bergevoet
Product Manager CRM
Keesing Media Group
Why Matched
You and Pascal Bergevoet both identified improving data quality, identity and the single customer view as a current challenge. Their Product Manager CRM perspective at Keesing Media Group should make this a practical peer exchange.
Conversation Starter
Ask Pascal how they are approaching improving data quality, identity and the single customer view at Keesing Media Group and what they would do differently.
Gianfranco Cuzziol
Head of Customer
Noble Panacea
Why Matched
Gianfranco Cuzziol's priorities at Noble Panacea include the same goal to improve the relevance and personalisation of offers, making their Head of Customer experience directly relevant to you.
Conversation Starter
Ask Gianfranco which actions are helping them improve the relevance and personalisation of offers at Noble Panacea and how they measure progress.
Edoardo Vacca
Email Marketer
Interrail B.V.
Why Matched
This match connects you with Edoardo Vacca, whose work as Email Marketer at Interrail B.V. is also focused on how to increase retention and repeat purchase.
Conversation Starter
Ask Edoardo which actions are helping them increase retention and repeat purchase at Interrail B.V. and how they measure progress.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
