Hello
Georgia
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 14:05–14:35
1 Loyalty Program, 20 Brands
Five major trends from global loyalty programme operators, brought to life through Greene King’s…
Rob Pellow; Paul Foster
Day 1 · 09:55–10:25
Beyond Campaigns: Building CRM Into a Commercial Growth Engine
How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…
Karan Gupta
Day 2 · 09:45–10:15
Did Customers Forget About Loyalty Programs? Or YOU?
Why loyalty programmes need to be continually iterable as customer expectations change, with…
Zsuzsa Kecsmar; Lukas Savetun
Your Conversation Hub
Build Loyalty
Relevant to your focus on stronger, ongoing customer engagement.
Based on your answers, we suggest spending most of your networking time at the Build Loyalty Hub, where you can meet peers working towards similar objectives. Follow the Build Loyalty flag!
Recommended for You
Sponsors and Partners you may like to meet
Bloomreach
Recommended
Why Matched
Bloomreach fits your objective to increase retention and repeat purchase through customer data activation and personalisation.
Insider
Recommended
Why Matched
Compare Insider's journey orchestration with your current way of working.
M-Wise
Recommended
Why Matched
Worth meeting because its loyalty platform and mobile loyalty could help you launch or scale a loyalty programme.
Peer Conversations
People we think you should connect with
Pascal Bergevoet
Product Manager CRM
Keesing Media Group
Why Matched
You and Pascal Bergevoet both identified improving data quality, identity and the single customer view as a current challenge. Their Product Manager CRM perspective at Keesing Media Group should make this a practical peer exchange.
Conversation Starter
Ask Pascal how they are approaching improving data quality, identity and the single customer view at Keesing Media Group and what they would do differently.
Freek Brouwer
Loyalty Marketeer
KNVB
Why Matched
Freek Brouwer is also working through the challenge of delivering loyalty priorities with limited resources and capacity. Their experience as Loyalty Marketeer at KNVB gives you useful ground to compare approaches.
Conversation Starter
Which measure guides KNVB's CRM decisions? Ask Freek for an example.
Milena Bursuc
CRM Activation Specialist
New Balance
Why Matched
A relevant peer connection because Milena Bursuc shares your challenge around sustaining customer engagement and programme participation and brings the perspective of a CRM Activation Specialist at New Balance.
Conversation Starter
What would Milena prioritise next in the CRM Activation Specialist role at New Balance?
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
