Hello
Gerwin
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 14:05–14:35
1 Loyalty Program, 20 Brands
Five major trends from global loyalty programme operators, brought to life through Greene King’s…
Rob Pellow; Paul Foster
Day 2 · 11:35–12:05
Every Visit Counts: Merging Stored Value Mechanics into Loyalty Ecosystems
How stored value can become part of the loyalty engine to encourage more frequent visits…
Stuart Boon; Ben Jones
Day 2 · 13:55–14:25
More Than an App: Re-imagining Membership at the LEGO Group
How LEGO moved from viewing membership as a CRM channel to treating members as a core brand…
Aaron Mitchell; Myrthe van Dieijen
Your Conversation Hub
Build Loyalty
Relevant to launching or scaling a loyalty programme.
Based on your answers, we suggest spending most of your networking time at the Build Loyalty Hub, where you can meet peers working towards similar objectives. Follow the Build Loyalty flag!
Recommended for You
Sponsors and Partners you may like to meet
Eagle Eye
Recommended
Why Matched
Eagle Eye fits your objective to increase retention and repeat purchase through enterprise loyalty platform and promotions.
Loyal Guru
Recommended
Why Matched
With Loyal Guru, examine promotions engine and ask for evidence of its practical impact.
Talon.one
Recommended
Why Matched
Worth meeting because its promotion engine and loyalty rules engine could help you drive incremental revenue and basket uplift.
Peer Conversations
People we think you should connect with
Jørgen Sando
Head of Loyalty Performance
Strawberry AS
Why Matched
You and Jørgen Sando both identified integrating loyalty with CRM, CDP, POS and payment systems as a current challenge. Their Head of Loyalty Performance perspective at Strawberry AS should make this a practical peer exchange.
Conversation Starter
Ask Jørgen how they are approaching integrating loyalty with CRM, CDP, POS and payment systems at Strawberry AS and what they would do differently.
Elisabetta Fortis
Loyalty & Incentives Partnerships
Philips
Why Matched
Elisabetta Fortis is also working through the challenge of scaling personalisation without losing relevance. Their experience as Loyalty & Incentives Partnerships at Philips gives you useful ground to compare approaches.
Conversation Starter
Which measure guides Philips's CRM decisions? Ask Elisabetta for an example.
Gianfranco Cuzziol
Head of Customer
Noble Panacea
Why Matched
A relevant peer connection because Gianfranco Cuzziol shares your challenge around improving data quality, identity and the single customer view and brings the perspective of a Head of Customer at Noble Panacea.
Conversation Starter
Ask Gianfranco where Noble Panacea has faced the hardest customer trade-off.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
