Hello
Greta
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 2 · 11:35–12:05
Every Visit Counts: Merging Stored Value Mechanics into Loyalty Ecosystems
How stored value can become part of the loyalty engine to encourage more frequent visits…
Stuart Boon; Ben Jones
Day 1 · 09:55–10:25
Beyond Campaigns: Building CRM Into a Commercial Growth Engine
How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…
Karan Gupta
Day 1 · 11:05–11:35
From Rebates to Relationships: What I've Learned Leading B2B Loyalty Across Industries
Practical lessons from leading B2B loyalty across industries, including longer buying cycles…
Kelly Ammerlaan
Your Conversation Hub
Engage and Reward Customer
Relevant to your focus on stronger, ongoing customer engagement.
Based on your answers, we suggest spending most of your networking time at the Engage and Reward Customer Hub, where you can meet peers working towards similar objectives. Follow the Engage and Reward Customer flag!
Recommended for You
Sponsors and Partners you may like to meet
Bloomreach
you requested to meet with this partner
Why Matched
Bloomreach fits your objective to increase retention and repeat purchase through customer data activation and personalisation.
Talon.one
you requested to meet with this partner
Why Matched
For your objective to improve the relevance and personalisation of offers, Talon.one's promotion engine and loyalty rules engine are particularly relevant.
Bilendi
Recommended
Why Matched
Worth meeting because its loyalty platform and cRM & automation could help you increase customer engagement and programme usage.
Peer Conversations
People we think you should connect with
Matija Rozman
Media & Growth Marketing Manager
Decathlon Zagreb d.o.o.
Why Matched
You and Matija Rozman both identified sustaining customer engagement and programme participation as a current challenge. Their Media & Growth Marketing Manager perspective at Decathlon Zagreb d.o.o. should make this a practical peer exchange.
Conversation Starter
Ask Matija how they are approaching sustaining customer engagement and programme participation at Decathlon Zagreb d.o.o. and what they would do differently.
Alexis Visetti
Acquisition & Subscription Lifecycle Lead
Nespresso
Why Matched
Alexis Visetti is also working through the challenge of delivering loyalty priorities with limited resources and capacity. Their experience as Acquisition & Subscription Lifecycle Lead at Nespresso gives you useful ground to compare approaches.
Conversation Starter
Which measure guides Nespresso's CRM decisions? Ask Alexis for an example.
JoeYee Tang
Head of CRM
Pink Gellac
Why Matched
This match connects you with JoeYee Tang, whose work as Head of CRM at Pink Gellac is also focused on how to improve the relevance and personalisation of offers.
Conversation Starter
Ask JoeYee which actions are helping them improve the relevance and personalisation of offers at Pink Gellac and how they measure progress.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
