Hello
Harrum
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 09:25–09:55
Shama’s Loyalty Playbook: Building Strategy, Mobilising Teams & Personalising at Scale
How to evolve a legacy loyalty scheme, secure stakeholder and PLC-board buy-in, mobilise teams…
Shama Wilson
Day 1 · 09:55–10:25
Beyond Campaigns: Building CRM Into a Commercial Growth Engine
How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…
Karan Gupta
Day 1 · 11:35–12:05
How to Build a Growth Marketing Function Grounded in Retention
How growth marketing can work across lifecycle journeys, experimentation, in-app experiences…
Farrukh Zafar
Your Conversation Hub
Scale Personalisation
Relevant to improving customer data and the single customer view.
Based on your answers, we suggest spending most of your networking time at the Scale Personalisation Hub, where you can meet peers working towards similar objectives. Follow the Scale Personalisation flag!
Recommended for You
Sponsors and Partners you may like to meet
Bilendi
Recommended
Why Matched
Bilendi fits your objective to increase retention and repeat purchase through loyalty platform and cRM & automation.
Bloomreach
Recommended
Why Matched
Ask Bloomreach for a concrete example of personalisation in use.
Insider
Recommended
Why Matched
With Insider, examine cdp and ask for evidence of its practical impact.
Peer Conversations
People we think you should connect with
Georgia Leitch
Senior Retention Manager
Paula’s Choice
Why Matched
You and Georgia Leitch both identified improving data quality, identity and the single customer view as a current challenge. Their Senior Retention Manager perspective at Paula's Choice should make this a practical peer exchange.
Conversation Starter
Ask Georgia how they are approaching improving data quality, identity and the single customer view at Paula's Choice and what they would do differently.
Pascal Bergevoet
Product Manager CRM
Keesing Media Group
Why Matched
Pascal Bergevoet's priorities at Keesing Media Group include the same goal to increase retention and repeat purchase, making their Product Manager CRM experience directly relevant to you.
Conversation Starter
Ask Pascal which actions are helping them increase retention and repeat purchase at Keesing Media Group and how they measure progress.
Freek Brouwer
Loyalty Marketeer
KNVB
Why Matched
This match connects you with Freek Brouwer, whose work as Loyalty Marketeer at KNVB is also focused on how to grow customer lifetime value.
Conversation Starter
Ask Freek which actions are helping them grow customer lifetime value at KNVB and how they measure progress.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
