Hello
Hélène
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 09:55–10:25
Beyond Campaigns: Building CRM Into a Commercial Growth Engine
How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…
Karan Gupta
Day 1 · 09:25–09:55
Shama’s Loyalty Playbook: Building Strategy, Mobilising Teams & Personalising at Scale
How to evolve a legacy loyalty scheme, secure stakeholder and PLC-board buy-in, mobilise teams…
Shama Wilson
Day 1 · 11:35–12:05
How to Build a Growth Marketing Function Grounded in Retention
How growth marketing can work across lifecycle journeys, experimentation, in-app experiences…
Farrukh Zafar
Your Conversation Hub
Scale Personalisation
Relevant to your priority of improving personalisation and relevance.
Based on your answers, we suggest spending most of your networking time at the Scale Personalisation Hub, where you can meet peers working towards similar objectives. Follow the Scale Personalisation flag!
Recommended for You
Sponsors and Partners you may like to meet
Insider
Recommended
Why Matched
Insider fits your objective to increase retention and repeat purchase through aI customer engagement and journey orchestration.
Bloomreach
Recommended
Why Matched
For your objective to improve the relevance and personalisation of offers, Bloomreach's customer data activation and personalisation are particularly relevant.
Braze
Recommended
Why Matched
Worth meeting because its customer engagement platform and journey orchestration could help you increase customer engagement and programme usage.
Peer Conversations
People we think you should connect with
Iris van Hees
Head of CRM & Loyalty
Samsung Electronics Benelux
Why Matched
You and Iris van Hees both identified sustaining customer engagement and programme participation as a current challenge. Their Head of CRM & Loyalty perspective at Samsung Electronics Benelux should make this a practical peer exchange.
Conversation Starter
Ask Iris how they are approaching sustaining customer engagement and programme participation at Samsung Electronics Benelux and what they would do differently.
Stephanie Bours
CRM Marketeer
JOSH V
Why Matched
Stephanie Bours's priorities at JOSH V include the same goal to improve the relevance and personalisation of offers, making their CRM Marketeer experience directly relevant to you.
Conversation Starter
Ask Stephanie which actions are helping them improve the relevance and personalisation of offers at JOSH V and how they measure progress.
Myrthe van Dieijen
Senior Director Membership Growth & Expansion
LEGO Systems A/S
Why Matched
This match connects you with Myrthe van Dieijen, whose work as Senior Director Membership Growth & Expansion at LEGO Systems A/S is also focused on how to increase retention and repeat purchase.
Conversation Starter
Ask Myrthe which actions are helping them increase retention and repeat purchase at LEGO Systems A/S and how they measure progress.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
