Hello
Huseyn
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 11:35–12:05
How to Build a Growth Marketing Function Grounded in Retention
How growth marketing can work across lifecycle journeys, experimentation, in-app experiences…
Farrukh Zafar
Day 2 · 12:15–12:45
How Gamification Has Helped Co-op Engage Members Across Its Membership Strategy
How Co-op and Playable developed and tested gamified experiences at scale, including practical…
Andreas Fabricius; Laura Edwards
Day 1 · 09:55–10:25
Beyond Campaigns: Building CRM Into a Commercial Growth Engine
How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…
Karan Gupta
Your Conversation Hub
Engage and Reward Customer
Relevant to proving the commercial impact of loyalty.
Based on your answers, we suggest spending most of your networking time at the Engage and Reward Customer Hub, where you can meet peers working towards similar objectives. Follow the Engage and Reward Customer flag!
Recommended for You
Sponsors and Partners you may like to meet
Adjoe
you requested to meet with this partner
Why Matched
Adjoe fits your objective to increase retention and repeat purchase through rewarded gaming and app engagement.
Antavo
you requested to meet with this partner
Why Matched
For your objective to increase customer engagement and programme usage, Antavo's enterprise loyalty platform and programme management are particularly relevant.
Capillary
you requested to meet with this partner
Why Matched
Worth meeting because its enterprise loyalty platform and loyalty management could help you grow customer lifetime value.
Peer Conversations
People we think you should connect with
Kaymir Stark
CRM & Membership owner
Decathlon
Why Matched
You and Kaymir Stark both identified proving loyalty's incremental commercial impact as a current challenge. Their CRM & Membership owner perspective at Decathlon should make this a practical peer exchange.
Conversation Starter
Ask Kaymir how they are approaching proving loyalty's incremental commercial impact at Decathlon and what they would do differently.
Louise Haegg
Member Benefits and Rewards Specialist
ASICS
Why Matched
Louise Haegg's priorities at ASICS include the same goal to increase retention and repeat purchase, making their Member Benefits and Rewards Specialist experience directly relevant to you.
Conversation Starter
Ask Louise which actions are helping them increase retention and repeat purchase at ASICS and how they measure progress.
Renato Salazar
Customer Value Proposition Manager
Banco de Crédito del Perú
Why Matched
A relevant peer connection because Renato Salazar shares your challenge around making the loyalty proposition more distinctive and brings the perspective of a Customer Value Proposition Manager at Banco de Crédito del Perú.
Conversation Starter
Ask Renato where Banco de Crédito del Perú has faced the hardest customer trade-off.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
