Hello
Iain
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 2 · 09:45–10:15
Did Customers Forget About Loyalty Programs? Or YOU?
Why loyalty programmes need to be continually iterable as customer expectations change, with…
Zsuzsa Kecsmar; Lukas Savetun
Day 1 · 14:05–14:35
1 Loyalty Program, 20 Brands
Five major trends from global loyalty programme operators, brought to life through Greene King’s…
Rob Pellow; Paul Foster
Day 2 · 12:15–12:45
How Gamification Has Helped Co-op Engage Members Across Its Membership Strategy
How Co-op and Playable developed and tested gamified experiences at scale, including practical…
Andreas Fabricius; Laura Edwards
Your Conversation Hub
Build Loyalty
A strong fit with the loyalty priorities you shared with us.
Based on your answers, we suggest spending most of your networking time at the Build Loyalty Hub, where you can meet peers working towards similar objectives. Follow the Build Loyalty flag!
Recommended for You
Sponsors and Partners you may like to meet
Antavo
you requested to meet with this partner
Why Matched
Antavo fits your objective to increase retention and repeat purchase through enterprise loyalty platform and programme management.
Talon.one
you requested to meet with this partner
Why Matched
Compare Talon.one's loyalty rules engine with your current way of working.
Bloomreach
you requested to meet with this partner
Why Matched
Ask Bloomreach for a concrete example of marketing automation in use.
Peer Conversations
People we think you should connect with
Aaron Mitchell
Vice President Membership & Personalisation
LEGO Systems A/S
Why Matched
You and Aaron Mitchell share the objective to increase retention and repeat purchase. Their Vice President Membership & Personalisation perspective at LEGO Systems A/S offers a useful comparison with your own approach.
Conversation Starter
Ask Aaron which actions are helping them increase retention and repeat purchase at LEGO Systems A/S and how they measure progress.
Hélène Hickey
Senior Manager CRM
adidas
Why Matched
Hélène Hickey brings a Senior Manager CRM perspective from adidas to compare with your own.
Conversation Starter
From a Senior Manager CRM perspective, what would Hélène change first to improve retention and repeat purchase?
Amélie Petit
Global Personalization Manager
ASICS
Why Matched
Amélie Petit works as Global Personalization Manager at ASICS; compare the decisions behind your customer work.
Conversation Starter
Which measure does ASICS use to judge progress on retention and repeat purchase? Ask Amélie why.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
