Hello

Jip

Here's your personalised Success Guide for TBH Loyalty™ this year.

You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you

Your Recommended Sessions

The sessions we think you’ll find most relevant

Day 1 · 11:05–11:35

From Rebates to Relationships: What I've Learned Leading B2B Loyalty Across Industries

Practical lessons from leading B2B loyalty across industries, including longer buying cycles…

Kelly Ammerlaan

Day 1 · 14:05–14:35

1 Loyalty Program, 20 Brands

Five major trends from global loyalty programme operators, brought to life through Greene King’s…

Rob Pellow; Paul Foster

Day 2 · 13:55–14:25

More Than an App: Re-imagining Membership at the LEGO Group

How LEGO moved from viewing membership as a CRM channel to treating members as a core brand…

Aaron Mitchell; Myrthe van Dieijen

Your Conversation Hub

Build Loyalty

Relevant to your priority of increasing customer engagement.
Based on your answers, we suggest spending most of your networking time at the Build Loyalty Hub, where you can meet peers working towards similar objectives. Follow the Build Loyalty flag!

Recommended for You

Sponsors and Partners you may like to meet

Antavo
you requested to meet with this partner

Why Matched

Antavo fits your objective to increase customer engagement and programme usage through enterprise loyalty platform and programme management.

Talon.one
you requested to meet with this partner

Why Matched

For your objective to improve the relevance and personalisation of offers, Talon.one's promotion engine and loyalty rules engine are particularly relevant.

Capillary
you requested to meet with this partner

Why Matched

Worth meeting because its enterprise loyalty platform and loyalty management could help you grow customer lifetime value.

Peer Conversations

People we think you should connect with

Nils Korsvoll

VP Loyalty & CX
Strawberry

Why Matched

You and Nils Korsvoll both identified securing internal ownership and stakeholder alignment as a current challenge. Their VP Loyalty & CX perspective at Strawberry should make this a practical peer exchange.

Conversation Starter

Ask Nils how they are approaching securing internal ownership and stakeholder alignment at Strawberry and what they would do differently.

Evi Deberling

Global Automation & Loyalty Manager
Dr. Schär AG / SPA

Why Matched

Evi Deberling is also working through the challenge of delivering loyalty priorities with limited resources and capacity. Their experience as Global Automation & Loyalty Manager at Dr. Schär AG / SPA gives you useful ground to compare approaches.

Conversation Starter

Which measure guides Dr. Schär AG / SPA's CRM decisions? Ask Evi for an example.

David Thompson

Product Manager, Customer Experience
Flying Tiger Copenhagen

Why Matched

This match connects you with David Thompson, whose work as Product Manager, Customer Experience at Flying Tiger Copenhagen is also focused on how to improve the relevance and personalisation of offers.

Conversation Starter

Ask David which actions are helping them improve the relevance and personalisation of offers at Flying Tiger Copenhagen and how they measure progress.

Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.