Hello
Job
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 11:35–12:05
How to Build a Growth Marketing Function Grounded in Retention
How growth marketing can work across lifecycle journeys, experimentation, in-app experiences…
Farrukh Zafar
Day 1 · 09:55–10:25
Beyond Campaigns: Building CRM Into a Commercial Growth Engine
How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…
Karan Gupta
Day 2 · 12:15–12:45
How Gamification Has Helped Co-op Engage Members Across Its Membership Strategy
How Co-op and Playable developed and tested gamified experiences at scale, including practical…
Andreas Fabricius; Laura Edwards
Your Conversation Hub
Engage and Reward Customer
Relevant to your focus on stronger, ongoing customer engagement.
Based on your answers, we suggest spending most of your networking time at the Engage and Reward Customer Hub, where you can meet peers working towards similar objectives. Follow the Engage and Reward Customer flag!
Recommended for You
Sponsors and Partners you may like to meet
Antavo
you requested to meet with this partner
Why Matched
Antavo fits your objective to increase retention and repeat purchase through enterprise loyalty platform and programme management.
Bilendi
Recommended
Why Matched
For your objective to improve the relevance and personalisation of offers, Bilendi's loyalty platform and cRM & automation are particularly relevant.
Loyal Guru
Recommended
Why Matched
Ask Loyal Guru for a concrete example of gamification in use.
Peer Conversations
People we think you should connect with
Gerwin Deuzeman
E-commerce and CRO-specialist
Little Wonderland
Why Matched
You and Gerwin Deuzeman both identified integrating loyalty with CRM, CDP, POS and payment systems as a current challenge. Their E-commerce and CRO-specialist perspective at Little Wonderland should make this a practical peer exchange.
Conversation Starter
Ask Gerwin how they are approaching integrating loyalty with CRM, CDP, POS and payment systems at Little Wonderland and what they would do differently.
Anna Lazarenko
CRM Manager, Lifecycle
Crocs
Why Matched
Anna Lazarenko is also working through the challenge of scaling personalisation without losing relevance. Their experience as CRM Manager, Lifecycle at Crocs gives you useful ground to compare approaches.
Conversation Starter
Which measure guides Crocs's CRM decisions? Ask Anna for an example.
Arina Zhalnina
Senior Lifecycle Marketing Manager
TripleTen
Why Matched
This match connects you with Arina Zhalnina, whose work as Senior Lifecycle Marketing Manager at TripleTen is also focused on how to improve the relevance and personalisation of offers.
Conversation Starter
Ask Arina which actions are helping them improve the relevance and personalisation of offers at TripleTen and how they measure progress.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
