Hello
Julia
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 12:20–12:50
The Engineering Decisions No One Talks About in Loyalty
The engineering realities behind scaling a global loyalty proposition, including trade-offs…
Jip Koudijs
Day 1 · 14:05–14:35
1 Loyalty Program, 20 Brands
Five major trends from global loyalty programme operators, brought to life through Greene King’s…
Rob Pellow; Paul Foster
Day 2 · 09:45–10:15
Did Customers Forget About Loyalty Programs? Or YOU?
Why loyalty programmes need to be continually iterable as customer expectations change, with…
Zsuzsa Kecsmar; Lukas Savetun
Your Conversation Hub
Build Loyalty
Relevant to launching or scaling a loyalty programme.
Based on your answers, we suggest spending most of your networking time at the Build Loyalty Hub, where you can meet peers working towards similar objectives. Follow the Build Loyalty flag!
Recommended for You
Sponsors and Partners you may like to meet
Talon.one
you requested to meet with this partner
Why Matched
You asked to meet Talon.one; use the conversation to assess its fit with your current priorities.
SVS
you requested to meet with this partner
Why Matched
Discuss SVS's stored value and decide whether it warrants a deeper conversation.
Adjoe
you requested to meet with this partner
Why Matched
Your requested meeting with Adjoe is a chance to test its performance-based rewards in practice.
Peer Conversations
People we think you should connect with
Amélie Petit
Global Personalization Manager
ASICS
Why Matched
You and Amélie Petit share the objective to launch or scale a loyalty programme. Their Global Personalization Manager perspective at ASICS offers a useful comparison with your own approach.
Conversation Starter
Ask Amélie which actions are helping them launch or scale a loyalty programme at ASICS and how they measure progress.
Matyas Marodi
Head of Loyalty and CRM
Digiplus
Why Matched
Matyas Marodi works as Head of Loyalty and CRM at Digiplus; compare the decisions behind your customer work.
Conversation Starter
From a Head of Loyalty and CRM perspective, what would Matyas change first to improve loyalty programme growth?
Lauren Mills
Head of Partnerships
easyJet
Why Matched
Contrast your approach with Lauren Mills's Head of Partnerships remit at easyJet.
Conversation Starter
Which measure does easyJet use to judge progress on loyalty programme growth? Ask Lauren why.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
