Hello
Katja
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 11:35–12:05
How to Build a Growth Marketing Function Grounded in Retention
How growth marketing can work across lifecycle journeys, experimentation, in-app experiences…
Farrukh Zafar
Day 1 · 09:55–10:25
Beyond Campaigns: Building CRM Into a Commercial Growth Engine
How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…
Karan Gupta
Day 2 · 12:15–12:45
How Gamification Has Helped Co-op Engage Members Across Its Membership Strategy
How Co-op and Playable developed and tested gamified experiences at scale, including practical…
Andreas Fabricius; Laura Edwards
Your Conversation Hub
Engage and Reward Customer
Relevant to your focus on stronger, ongoing customer engagement.
Based on your answers, we suggest spending most of your networking time at the Engage and Reward Customer Hub, where you can meet peers working towards similar objectives. Follow the Engage and Reward Customer flag!
Recommended for You
Sponsors and Partners you may like to meet
Capillary
Recommended
Why Matched
Capillary fits your objective to increase retention and repeat purchase through enterprise loyalty platform and loyalty management.
Neoday
Recommended
Why Matched
Ask Neoday for a concrete example of gamification in use.
Bilendi
Recommended
Why Matched
With Bilendi, examine rewards and ask for evidence of its practical impact.
Peer Conversations
People we think you should connect with
Neha Taneja
VP CRM
Atolls
Why Matched
You and Neha Taneja both identified sustaining customer engagement and programme participation as a current challenge. Their VP CRM perspective at Atolls should make this a practical peer exchange.
Conversation Starter
Ask Neha how they are approaching sustaining customer engagement and programme participation at Atolls and what they would do differently.
Nils Korsvoll
VP Loyalty & CX
Strawberry
Why Matched
Nils Korsvoll's priorities at Strawberry include the same goal to increase retention and repeat purchase, making their VP Loyalty & CX experience directly relevant to you.
Conversation Starter
Ask Nils which actions are helping them increase retention and repeat purchase at Strawberry and how they measure progress.
Ying Ye
CRM manager
Shell
Why Matched
This match connects you with Ying Ye, whose work as CRM manager at Shell is also focused on how to grow customer lifetime value.
Conversation Starter
Ask Ying which actions are helping them grow customer lifetime value at Shell and how they measure progress.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
