Hello
Kaymir
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 2 · 12:15–12:45
How Gamification Has Helped Co-op Engage Members Across Its Membership Strategy
How Co-op and Playable developed and tested gamified experiences at scale, including practical…
Andreas Fabricius; Laura Edwards
Day 2 · 11:05–11:35
Game-Changing Loyalty: Behavioural Mechanics That Drive Real Participation
How Nectar added mobile games inside its app so members could collect points without spending…
Tim Nicholson; Dom Winchester
Day 2 · 11:35–12:05
Every Visit Counts: Merging Stored Value Mechanics into Loyalty Ecosystems
How stored value can become part of the loyalty engine to encourage more frequent visits…
Stuart Boon; Ben Jones
Your Conversation Hub
Engage and Reward Customer
Relevant to proving the commercial impact of loyalty.
Based on your answers, we suggest spending most of your networking time at the Engage and Reward Customer Hub, where you can meet peers working towards similar objectives. Follow the Engage and Reward Customer flag!
Recommended for You
Sponsors and Partners you may like to meet
Playable
Recommended
Why Matched
Playable fits your objective to increase customer engagement and programme usage through marketing gamification and interactive campaigns.
Adjoe
Recommended
Why Matched
For your objective to drive incremental revenue and basket uplift, Adjoe's rewarded gaming and app engagement are particularly relevant.
Loyal Guru
Recommended
Why Matched
Loyal Guru offers a different lens on gamification; test whether it fits your remit.
Peer Conversations
People we think you should connect with
Anna Signoretto
Strategy & Insights Manager
KIKO Milano
Why Matched
You and Anna Signoretto both identified proving loyalty's incremental commercial impact as a current challenge. Their Strategy & Insights Manager perspective at KIKO Milano should make this a practical peer exchange.
Conversation Starter
Ask Anna how they are approaching proving loyalty's incremental commercial impact at KIKO Milano and what they would do differently.
Huseyn Hasanov
Senior CRM/Lifecycle Specialist
Leaseweb Netherlands
Why Matched
Huseyn Hasanov is also working through the challenge of making the loyalty proposition more distinctive. Their experience as Senior CRM/Lifecycle Specialist at Leaseweb Netherlands gives you useful ground to compare approaches.
Conversation Starter
Which measure guides Leaseweb Netherlands's CRM decisions? Ask Huseyn for an example.
Joana Ferreira
Senior Loyalty CRM Executive
Moonpig
Why Matched
A relevant peer connection because Joana Ferreira shares your challenge around sustaining customer engagement and programme participation and brings the perspective of a Senior Loyalty CRM Executive at Moonpig.
Conversation Starter
Ask Joana where Moonpig has faced the hardest customer trade-off.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
