Hello
Lars
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 2 · 11:35–12:05
Every Visit Counts: Merging Stored Value Mechanics into Loyalty Ecosystems
How stored value can become part of the loyalty engine to encourage more frequent visits…
Stuart Boon; Ben Jones
Day 2 · 12:15–12:45
How Gamification Has Helped Co-op Engage Members Across Its Membership Strategy
How Co-op and Playable developed and tested gamified experiences at scale, including practical…
Andreas Fabricius; Laura Edwards
Day 1 · 14:05–14:35
1 Loyalty Program, 20 Brands
Five major trends from global loyalty programme operators, brought to life through Greene King’s…
Rob Pellow; Paul Foster
Your Conversation Hub
Build Loyalty
Relevant to your priority of increasing customer engagement.
Based on your answers, we suggest spending most of your networking time at the Build Loyalty Hub, where you can meet peers working towards similar objectives. Follow the Build Loyalty flag!
Recommended for You
Sponsors and Partners you may like to meet
Loyal Guru
Recommended
Why Matched
Loyal Guru fits your objective to increase customer engagement and programme usage through enterprise loyalty platform and promotions engine.
Antavo
Recommended
Why Matched
Antavo offers a different lens on programme management; test whether it fits your remit.
Comarch
Recommended
Why Matched
Ask Comarch for a concrete example of rewards in use.
Peer Conversations
People we think you should connect with
Adriano Ercolani
Growth Marketing Manager
PhotoSì
Why Matched
You and Adriano Ercolani both identified integrating loyalty with CRM, CDP, POS and payment systems as a current challenge. Their Growth Marketing Manager perspective at PhotoSì should make this a practical peer exchange.
Conversation Starter
Ask Adriano how they are approaching integrating loyalty with CRM, CDP, POS and payment systems at PhotoSì and what they would do differently.
Kitty Santandreu-Römer
Senior CRM and Loyalty Manager
B&B Hotels Germany GmbH
Why Matched
Kitty Santandreu-Römer is also working through the challenge of making the loyalty proposition more distinctive. Their experience as Senior CRM and Loyalty Manager at B&B Hotels Germany GmbH gives you useful ground to compare approaches.
Conversation Starter
Which measure guides B&B Hotels Germany GmbH's CRM decisions? Ask Kitty for an example.
Stuart Boon
Commercial Lead – Stored Value
Circle K
Why Matched
This match connects you with Stuart Boon, whose work as Commercial Lead - Stored Value at Circle K is also focused on how to grow customer lifetime value.
Conversation Starter
Ask Stuart which actions are helping them grow customer lifetime value at Circle K and how they measure progress.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
