Hello
Marta
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 16:15–16:35
The Statistician and the Machine Reloaded
A debate on prediction versus understanding, personalisation versus discovery, convenience…
Eva Molsich; L.A.I.L.A.
Day 1 · 09:25–09:55
Shama’s Loyalty Playbook: Building Strategy, Mobilising Teams & Personalising at Scale
How to evolve a legacy loyalty scheme, secure stakeholder and PLC-board buy-in, mobilise teams…
Shama Wilson
Day 2 · 14:55–15:55
A Live Introduction to Applied Consumer Neuroscience — Part 2
A practical workshop on defining a brand North Star and testing it against customer-experience, comm
Dr Simon Moore; David Jenkinson
Your Conversation Hub
Scale Personalisation
Relevant to your challenge of delivering personalisation at scale.
Based on your answers, we suggest spending most of your networking time at the Scale Personalisation Hub, where you can meet peers working towards similar objectives. Follow the Scale Personalisation flag!
Recommended for You
Sponsors and Partners you may like to meet
Talon.one
you requested to meet with this partner
Why Matched
Talon.one fits your objective to increase retention and repeat purchase through promotion engine and loyalty rules engine.
Insider
Recommended
Why Matched
For your objective to improve the relevance and personalisation of offers, Insider's aI customer engagement and journey orchestration are particularly relevant.
Bilendi
Recommended
Why Matched
Worth meeting because its loyalty platform and cRM & automation could help you increase customer engagement and programme usage.
Peer Conversations
People we think you should connect with
Laura Kern
Teamlead Touchpoint dm-App
dm-drogerie markt Gmbh + Co. KG
Why Matched
You and Laura Kern both identified scaling personalisation without losing relevance as a current challenge. Their Teamlead Touchpoint dm-App perspective at dm-drogerie markt Gmbh + Co. KG should make this a practical peer exchange.
Conversation Starter
Ask Laura how they are approaching scaling personalisation without losing relevance at dm-drogerie markt Gmbh + Co. KG and what they would do differently.
Joanna Bucior
Customer Growth Leader
Decathlon Italy
Why Matched
Joanna Bucior is also working through the challenge of sustaining customer engagement and programme participation. Their experience as Customer Growth Leader at Decathlon Italy gives you useful ground to compare approaches.
Conversation Starter
Which measure guides Decathlon Italy's CRM decisions? Ask Joanna for an example.
Sulhie Rafet
Senior CRM Marketer
NextEnergy
Why Matched
A relevant peer connection because Sulhie Rafet shares your challenge around improving data quality, identity and the single customer view and brings the perspective of a Senior CRM Marketer at NextEnergy.
Conversation Starter
Ask Sulhie where NextEnergy has faced the hardest customer trade-off.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
