Hello
Nicholas
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 14:05–14:35
1 Loyalty Program, 20 Brands
Five major trends from global loyalty programme operators, brought to life through Greene King’s…
Rob Pellow; Paul Foster
Day 2 · 10:15–10:35
The CRM Director’s AI Identity Crisis
An account of leading CRM while AI changes tools, expectations and roadmaps faster than teams…
Maria Moreau
Day 2 · 09:45–10:15
Did Customers Forget About Loyalty Programs? Or YOU?
Why loyalty programmes need to be continually iterable as customer expectations change, with…
Zsuzsa Kecsmar; Lukas Savetun
Your Conversation Hub
Build Loyalty
Relevant to launching or scaling a loyalty programme.
Based on your answers, we suggest spending most of your networking time at the Build Loyalty Hub, where you can meet peers working towards similar objectives. Follow the Build Loyalty flag!
Recommended for You
Sponsors and Partners you may like to meet
Adjoe
you requested to meet with this partner
Why Matched
You asked to meet Adjoe; use the conversation to assess its fit with your current priorities.
Eagle Eye
Recommended
Why Matched
Eagle Eye fits your objective to launch or scale a loyalty programme through enterprise loyalty platform and promotions.
Bilendi
Recommended
Why Matched
Ask Bilendi for a concrete example of rewards in use.
Peer Conversations
People we think you should connect with
Harrum Qaisar
CRM Specilaist
MR MARVIS
Why Matched
You and Harrum Qaisar both identified improving data quality, identity and the single customer view as a current challenge. Their CRM Specilaist perspective at MR MARVIS should make this a practical peer exchange.
Conversation Starter
Ask Harrum how they are approaching improving data quality, identity and the single customer view at MR MARVIS and what they would do differently.
Stella Wissink-Udoh
CRM Marketeer
LW Cosmetics BV
Why Matched
Stella Wissink-Udoh is also working through the challenge of integrating loyalty with CRM, CDP, POS and payment systems. Their experience as CRM Marketeer at LW Cosmetics BV gives you useful ground to compare approaches.
Conversation Starter
Which measure guides LW Cosmetics BV's CRM decisions? Ask Stella for an example.
Lars Höcker
Manager Loyalty
DKV Mobility
Why Matched
This match connects you with Lars Höcker, whose work as Manager Loyalty at DKV Mobility is also focused on how to launch or scale a loyalty programme.
Conversation Starter
Ask Lars which actions are helping them launch or scale a loyalty programme at DKV Mobility and how they measure progress.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
