Hello
Oriana
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 11:35–12:05
How to Build a Growth Marketing Function Grounded in Retention
How growth marketing can work across lifecycle journeys, experimentation, in-app experiences…
Farrukh Zafar
Day 1 · 09:55–10:25
Beyond Campaigns: Building CRM Into a Commercial Growth Engine
How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…
Karan Gupta
Day 1 · 16:15–16:35
The Statistician and the Machine Reloaded
A debate on prediction versus understanding, personalisation versus discovery, convenience…
Eva Molsich; L.A.I.L.A.
Your Conversation Hub
Scale Personalisation
Relevant to improving customer data and the single customer view.
Based on your answers, we suggest spending most of your networking time at the Scale Personalisation Hub, where you can meet peers working towards similar objectives. Follow the Scale Personalisation flag!
Recommended for You
Sponsors and Partners you may like to meet
Capillary
Recommended
Why Matched
Capillary fits your objective to grow customer lifetime value through enterprise loyalty platform and loyalty management.
Bilendi
Recommended
Why Matched
For your objective to improve the relevance and personalisation of offers, Bilendi's loyalty platform and cRM & automation are particularly relevant.
Neoday
Recommended
Why Matched
Worth meeting because its loyalty platform and gamification could help you increase customer engagement and programme usage.
Peer Conversations
People we think you should connect with
Simone Tolstrup
Interim Customer Club Manager
Flying Tiger Copenhagen
Why Matched
You and Simone Tolstrup both identified sustaining customer engagement and programme participation as a current challenge. Their Interim Customer Club Manager perspective at Flying Tiger Copenhagen should make this a practical peer exchange.
Conversation Starter
Ask Simone how they are approaching sustaining customer engagement and programme participation at Flying Tiger Copenhagen and what they would do differently.
Millie Muir
Digital Marketing Manager
Yeo Valley Organic
Why Matched
Millie Muir is also working through the challenge of improving data quality, identity and the single customer view. Their experience as Digital Marketing Manager at Yeo Valley Organic gives you useful ground to compare approaches.
Conversation Starter
Which measure guides Yeo Valley Organic's CRM decisions? Ask Millie for an example.
Laura Kern
Teamlead Touchpoint dm-App
dm-drogerie markt Gmbh + Co. KG
Why Matched
This match connects you with Laura Kern, whose work as Teamlead Touchpoint dm-App at dm-drogerie markt Gmbh + Co. KG is also focused on how to improve the relevance and personalisation of offers.
Conversation Starter
Ask Laura which actions are helping them improve the relevance and personalisation of offers at dm-drogerie markt Gmbh + Co. KG and how they measure progress.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
