Hello
Pascal
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 14:05–14:35
1 Loyalty Program, 20 Brands
Five major trends from global loyalty programme operators, brought to life through Greene King’s…
Rob Pellow; Paul Foster
Day 1 · 09:25–09:55
Shama’s Loyalty Playbook: Building Strategy, Mobilising Teams & Personalising at Scale
How to evolve a legacy loyalty scheme, secure stakeholder and PLC-board buy-in, mobilise teams…
Shama Wilson
Day 2 · 13:55–14:25
More Than an App: Re-imagining Membership at the LEGO Group
How LEGO moved from viewing membership as a CRM channel to treating members as a core brand…
Aaron Mitchell; Myrthe van Dieijen
Your Conversation Hub
Scale Personalisation
Relevant to improving customer data and the single customer view.
Based on your answers, we suggest spending most of your networking time at the Scale Personalisation Hub, where you can meet peers working towards similar objectives. Follow the Scale Personalisation flag!
Recommended for You
Sponsors and Partners you may like to meet
Bloomreach
Recommended
Why Matched
Bloomreach fits your objective to increase retention and repeat purchase through customer data activation and personalisation.
Insider
Recommended
Why Matched
For your objective to improve the relevance and personalisation of offers, Insider's aI customer engagement and journey orchestration are particularly relevant.
Capillary
Recommended
Why Matched
Worth meeting because its enterprise loyalty platform and loyalty management could help you grow customer lifetime value.
Peer Conversations
People we think you should connect with
Marije Min
Loyalty Marketeer
KNVB
Why Matched
You and Marije Min both identified improving data quality, identity and the single customer view as a current challenge. Their Loyalty Marketeer perspective at KNVB should make this a practical peer exchange.
Conversation Starter
Ask Marije how they are approaching improving data quality, identity and the single customer view at KNVB and what they would do differently.
Arina Zhalnina
Senior Lifecycle Marketing Manager
TripleTen
Why Matched
Arina Zhalnina is also working through the challenge of delivering loyalty priorities with limited resources and capacity. Their experience as Senior Lifecycle Marketing Manager at TripleTen gives you useful ground to compare approaches.
Conversation Starter
Which measure guides TripleTen's CRM decisions? Ask Arina for an example.
Georgia Leitch
Senior Retention Manager
Paula’s Choice
Why Matched
This match connects you with Georgia Leitch, whose work as Senior Retention Manager at Paula's Choice is also focused on how to increase retention and repeat purchase.
Conversation Starter
Ask Georgia which actions are helping them increase retention and repeat purchase at Paula's Choice and how they measure progress.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
