Hello
Roosa
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 12:20–12:50
The Engineering Decisions No One Talks About in Loyalty
The engineering realities behind scaling a global loyalty proposition, including trade-offs…
Jip Koudijs
Day 1 · 14:05–14:35
1 Loyalty Program, 20 Brands
Five major trends from global loyalty programme operators, brought to life through Greene King’s…
Rob Pellow; Paul Foster
Day 2 · 13:55–14:25
More Than an App: Re-imagining Membership at the LEGO Group
How LEGO moved from viewing membership as a CRM channel to treating members as a core brand…
Aaron Mitchell; Myrthe van Dieijen
Your Conversation Hub
Scale Personalisation
Relevant to your challenge of delivering personalisation at scale.
Based on your answers, we suggest spending most of your networking time at the Scale Personalisation Hub, where you can meet peers working towards similar objectives. Follow the Scale Personalisation flag!
Recommended for You
Sponsors and Partners you may like to meet
Capillary
Recommended
Why Matched
Capillary fits your objective to improve the relevance and personalisation of offers through enterprise loyalty platform and loyalty management.
Talon.one
Recommended
Why Matched
Compare Talon.one's loyalty rules engine with your current way of working.
Epsilon
Recommended
Why Matched
Epsilon offers a different lens on personalisation; test whether it fits your remit.
Peer Conversations
People we think you should connect with
Farrukh Zafar
Global Lifecycle Marketing Lead
Wolt
Why Matched
You and Farrukh Zafar both identified scaling personalisation without losing relevance as a current challenge. Their Global Lifecycle Marketing Lead perspective at Wolt should make this a practical peer exchange.
Conversation Starter
Ask Farrukh how they are approaching scaling personalisation without losing relevance at Wolt and what they would do differently.
Brigitte Schneeberger
Customer Engagement and Loyalty manager
IKEA
Why Matched
Brigitte Schneeberger's priorities at IKEA include the same goal to improve the relevance and personalisation of offers, making their Customer Engagement and Loyalty manager experience directly relevant to you.
Conversation Starter
Ask Brigitte which actions are helping them improve the relevance and personalisation of offers at IKEA and how they measure progress.
Lukasz Guzinski
Loyalty Programs Manager
LOT Polish Airlines
Why Matched
A relevant peer connection because Lukasz Guzinski shares your challenge around scaling personalisation without losing relevance and brings the perspective of a Loyalty Programs Manager at LOT Polish Airlines.
Conversation Starter
Which measure does LOT Polish Airlines use to judge progress on relevant customer experiences? Ask Lukasz why.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
