Hello
Rudi
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 2 · 12:15–12:45
How Gamification Has Helped Co-op Engage Members Across Its Membership Strategy
How Co-op and Playable developed and tested gamified experiences at scale, including practical…
Andreas Fabricius; Laura Edwards
Day 2 · 09:45–10:15
Did Customers Forget About Loyalty Programs? Or YOU?
Why loyalty programmes need to be continually iterable as customer expectations change, with…
Zsuzsa Kecsmar; Lukas Savetun
Day 2 · 11:05–11:35
Game-Changing Loyalty: Behavioural Mechanics That Drive Real Participation
How Nectar added mobile games inside its app so members could collect points without spending…
Tim Nicholson; Dom Winchester
Your Conversation Hub
Build Loyalty
Relevant to your priority of increasing customer engagement.
Based on your answers, we suggest spending most of your networking time at the Build Loyalty Hub, where you can meet peers working towards similar objectives. Follow the Build Loyalty flag!
Recommended for You
Sponsors and Partners you may like to meet
Antavo
you requested to meet with this partner
Why Matched
Antavo fits your objective to increase retention and repeat purchase through enterprise loyalty platform and programme management.
Talon.one
you requested to meet with this partner
Why Matched
For your objective to improve the relevance and personalisation of offers, Talon.one's promotion engine and loyalty rules engine are particularly relevant.
Comarch
you requested to meet with this partner
Why Matched
Ask Comarch for a concrete example of rewards in use.
Peer Conversations
People we think you should connect with
Glenn Ikking
Manager CRM & Loyalty
Gall & Gall
Why Matched
You and Glenn Ikking both identified proving loyalty's incremental commercial impact as a current challenge. Their Manager CRM & Loyalty perspective at Gall & Gall should make this a practical peer exchange.
Conversation Starter
Ask Glenn how they are approaching proving loyalty's incremental commercial impact at Gall & Gall and what they would do differently.
Arina Zhalnina
Senior Lifecycle Marketing Manager
TripleTen
Why Matched
Arina Zhalnina is also working through the challenge of delivering loyalty priorities with limited resources and capacity. Their experience as Senior Lifecycle Marketing Manager at TripleTen gives you useful ground to compare approaches.
Conversation Starter
Which measure guides TripleTen's CRM decisions? Ask Arina for an example.
Alessandro Tripi
Customer Retention & Monetization Lead
PhotoSì
Why Matched
This match connects you with Alessandro Tripi, whose work as Customer Retention & Monetization Lead at PhotoSì is also focused on how to increase retention and repeat purchase.
Conversation Starter
Ask Alessandro which actions are helping them increase retention and repeat purchase at PhotoSì and how they measure progress.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
