Hello
Saartje
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 16:15–16:35
The Statistician and the Machine Reloaded
A debate on prediction versus understanding, personalisation versus discovery, convenience…
Eva Molsich; L.A.I.L.A.
Day 1 · 09:25–09:55
Shama’s Loyalty Playbook: Building Strategy, Mobilising Teams & Personalising at Scale
How to evolve a legacy loyalty scheme, secure stakeholder and PLC-board buy-in, mobilise teams…
Shama Wilson
Day 1 · 12:20–12:50
The Engineering Decisions No One Talks About in Loyalty
The engineering realities behind scaling a global loyalty proposition, including trade-offs…
Jip Koudijs
Your Conversation Hub
Scale Personalisation
Relevant to improving customer data and the single customer view.
Based on your answers, we suggest spending most of your networking time at the Scale Personalisation Hub, where you can meet peers working towards similar objectives. Follow the Scale Personalisation flag!
Recommended for You
Sponsors and Partners you may like to meet
Bloomreach
Recommended
Why Matched
Bloomreach fits your objective to improve the relevance and personalisation of offers through customer data activation and personalisation.
Capillary
Recommended
Why Matched
Ask Capillary for a concrete example of loyalty management in use.
Epsilon
Recommended
Why Matched
Epsilon offers a different lens on personalisation; test whether it fits your remit.
Peer Conversations
People we think you should connect with
Selen Kucukarslan
Global CRM Lead / Courier Partners
Wolt
Why Matched
You and Selen Kucukarslan both identified improving data quality, identity and the single customer view as a current challenge. Their Global CRM Lead / Courier Partners perspective at Wolt should make this a practical peer exchange.
Conversation Starter
Ask Selen how they are approaching improving data quality, identity and the single customer view at Wolt and what they would do differently.
Sulhie Rafet
Senior CRM Marketer
NextEnergy
Why Matched
Sulhie Rafet's priorities at NextEnergy include the same goal to improve the relevance and personalisation of offers, making their Senior CRM Marketer experience directly relevant to you.
Conversation Starter
Ask Sulhie which actions are helping them improve the relevance and personalisation of offers at NextEnergy and how they measure progress.
Raquel Cruz Falgueras
Senior CRM Email Marketing Specialist
New Balance
Why Matched
Raquel Cruz Falgueras works as Senior CRM Email Marketing Specialist at New Balance; compare the decisions behind your customer work.
Conversation Starter
From a Senior CRM Email Marketing Specialist perspective, what would Raquel change first to improve relevant customer experiences?
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
