Hello
Saurabh
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 2 · 11:35–12:05
Every Visit Counts: Merging Stored Value Mechanics into Loyalty Ecosystems
How stored value can become part of the loyalty engine to encourage more frequent visits…
Stuart Boon; Ben Jones
Day 2 · 12:15–12:45
How Gamification Has Helped Co-op Engage Members Across Its Membership Strategy
How Co-op and Playable developed and tested gamified experiences at scale, including practical…
Andreas Fabricius; Laura Edwards
Day 1 · 09:55–10:25
Beyond Campaigns: Building CRM Into a Commercial Growth Engine
How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…
Karan Gupta
Your Conversation Hub
Engage and Reward Customer
Relevant to proving the commercial impact of loyalty.
Based on your answers, we suggest spending most of your networking time at the Engage and Reward Customer Hub, where you can meet peers working towards similar objectives. Follow the Engage and Reward Customer flag!
Recommended for You
Sponsors and Partners you may like to meet
Loyal Guru
Recommended
Why Matched
Loyal Guru fits your objective to increase retention and repeat purchase through enterprise loyalty platform and promotions engine.
Adjoe
Recommended
Why Matched
For your objective to increase customer engagement and programme usage, Adjoe's rewarded gaming and app engagement are particularly relevant.
Eagle Eye
Recommended
Why Matched
Ask Eagle Eye for a concrete example of real-time personalisation in use.
Peer Conversations
People we think you should connect with
Stephanie Bours
CRM Marketeer
JOSH V
Why Matched
You and Stephanie Bours both identified scaling personalisation without losing relevance as a current challenge. Their CRM Marketeer perspective at JOSH V should make this a practical peer exchange.
Conversation Starter
Ask Stephanie how they are approaching scaling personalisation without losing relevance at JOSH V and what they would do differently.
Jill Boonstra
Loyalty Manager
Q8
Why Matched
Jill Boonstra is also working through the challenge of proving loyalty's incremental commercial impact. Their experience as Loyalty Manager at Q8 gives you useful ground to compare approaches.
Conversation Starter
Which measure guides Q8's CRM decisions? Ask Jill for an example.
Irma Ascione
Global Digital Content Specialist
Dr. Schär AG / SPA
Why Matched
A relevant peer connection because Irma Ascione shares your challenge around sustaining customer engagement and programme participation and brings the perspective of a Global Digital Content Specialist at Dr. Schär AG / SPA.
Conversation Starter
Ask Irma where Dr. Schär AG / SPA has faced the hardest customer trade-off.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
