Hello

Stefanie

Here's your personalised Success Guide for TBH Loyalty™ this year.

You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you

Your Recommended Sessions

The sessions we think you’ll find most relevant

Day 1 · 11:35–12:05

How to Build a Growth Marketing Function Grounded in Retention

How growth marketing can work across lifecycle journeys, experimentation, in-app experiences…

Farrukh Zafar

Day 2 · 11:35–12:05

Every Visit Counts: Merging Stored Value Mechanics into Loyalty Ecosystems

How stored value can become part of the loyalty engine to encourage more frequent visits…

Stuart Boon; Ben Jones

Day 1 · 11:05–11:35

From Rebates to Relationships: What I've Learned Leading B2B Loyalty Across Industries

Practical lessons from leading B2B loyalty across industries, including longer buying cycles…

Kelly Ammerlaan

Your Conversation Hub

Engage and Reward Customer

Relevant to proving the commercial impact of loyalty.
Based on your answers, we suggest spending most of your networking time at the Engage and Reward Customer Hub, where you can meet peers working towards similar objectives. Follow the Engage and Reward Customer flag!

Recommended for You

Sponsors and Partners you may like to meet

Adjoe
Recommended

Why Matched

Adjoe fits your objective to drive incremental revenue and basket uplift through rewarded gaming and app engagement.

Talon.one
Recommended

Why Matched

Ask Talon.one for a concrete example of loyalty rules engine in use.

Loyal Guru
Recommended

Why Matched

With Loyal Guru, examine gamification and ask for evidence of its practical impact.

Peer Conversations

People we think you should connect with

Candice Lo

Membership Brand Experience Manager
ASICS

Why Matched

You and Candice Lo both identified scaling personalisation without losing relevance as a current challenge. Their Membership Brand Experience Manager perspective at ASICS should make this a practical peer exchange.

Conversation Starter

Ask Candice how they are approaching scaling personalisation without losing relevance at ASICS and what they would do differently.

Kamil Łaski

Senior Membership Operations Specialist
Decathlon Poland

Why Matched

Kamil Łaski is also working through the challenge of proving loyalty's incremental commercial impact. Their experience as Senior Membership Operations Specialist at Decathlon Poland gives you useful ground to compare approaches.

Conversation Starter

Which measure guides Decathlon Poland's CRM decisions? Ask Kamil for an example.

Tiffany Silanoe

Data Activation Manager
DIAGEO

Why Matched

Tiffany Silanoe brings a Data Activation Manager perspective from DIAGEO to compare with your own.

Conversation Starter

From a Data Activation Manager perspective, what would Tiffany change first to improve commercial growth?

Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.