Hello
Tamara
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 09:55–10:25
Beyond Campaigns: Building CRM Into a Commercial Growth Engine
How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…
Karan Gupta
Day 1 · 11:35–12:05
How to Build a Growth Marketing Function Grounded in Retention
How growth marketing can work across lifecycle journeys, experimentation, in-app experiences…
Farrukh Zafar
Day 1 · 16:15–16:35
The Statistician and the Machine Reloaded
A debate on prediction versus understanding, personalisation versus discovery, convenience…
Eva Molsich; L.A.I.L.A.
Your Conversation Hub
Scale Personalisation
Relevant to improving customer data and the single customer view.
Based on your answers, we suggest spending most of your networking time at the Scale Personalisation Hub, where you can meet peers working towards similar objectives. Follow the Scale Personalisation flag!
Recommended for You
Sponsors and Partners you may like to meet
Bilendi
Recommended
Why Matched
Bilendi fits your objective to increase retention and repeat purchase through loyalty platform and cRM & automation.
Capillary
Recommended
Why Matched
For your objective to improve the relevance and personalisation of offers, Capillary's enterprise loyalty platform and loyalty management are particularly relevant.
Eagle Eye
Recommended
Why Matched
Eagle Eye offers a different lens on real-time personalisation; test whether it fits your remit.
Peer Conversations
People we think you should connect with
Gizem Turan Pazar
Sr. Director, Commercial Strategy
PepsiCo Europe
Why Matched
You and Gizem Turan Pazar both identified proving loyalty's incremental commercial impact as a current challenge. Their Sr. Director, Commercial Strategy perspective at PepsiCo Europe should make this a practical peer exchange.
Conversation Starter
Ask Gizem how they are approaching proving loyalty's incremental commercial impact at PepsiCo Europe and what they would do differently.
Simone Tolstrup
Interim Customer Club Manager
Flying Tiger Copenhagen
Why Matched
Simone Tolstrup is also working through the challenge of improving data quality, identity and the single customer view. Their experience as Interim Customer Club Manager at Flying Tiger Copenhagen gives you useful ground to compare approaches.
Conversation Starter
Which measure guides Flying Tiger Copenhagen's CRM decisions? Ask Simone for an example.
Glenn Ikking
Manager CRM & Loyalty
Gall & Gall
Why Matched
This match connects you with Glenn Ikking, whose work as Manager CRM & Loyalty at Gall & Gall is also focused on how to improve the relevance and personalisation of offers.
Conversation Starter
Ask Glenn which actions are helping them improve the relevance and personalisation of offers at Gall & Gall and how they measure progress.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
