Hello
Ulrike
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 09:55–10:25
Beyond Campaigns: Building CRM Into a Commercial Growth Engine
How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…
Karan Gupta
Day 1 · 11:35–12:05
How to Build a Growth Marketing Function Grounded in Retention
How growth marketing can work across lifecycle journeys, experimentation, in-app experiences…
Farrukh Zafar
Day 2 · 11:35–12:05
Every Visit Counts: Merging Stored Value Mechanics into Loyalty Ecosystems
How stored value can become part of the loyalty engine to encourage more frequent visits…
Stuart Boon; Ben Jones
Your Conversation Hub
Engage and Reward Customer
Relevant to your priority of growing customer lifetime value.
Based on your answers, we suggest spending most of your networking time at the Engage and Reward Customer Hub, where you can meet peers working towards similar objectives. Follow the Engage and Reward Customer flag!
Recommended for You
Sponsors and Partners you may like to meet
Capillary
you requested to meet with this partner
Why Matched
Capillary fits your objective to grow customer lifetime value through enterprise loyalty platform and loyalty management.
Epsilon
you requested to meet with this partner
Why Matched
With Epsilon, examine customer data & identity and ask for evidence of its practical impact.
Eagle Eye
Recommended
Why Matched
Worth meeting because its enterprise loyalty platform and promotions could help you drive incremental revenue and basket uplift.
Peer Conversations
People we think you should connect with
Tatiana Novoselova
Group Head of Customer Analytics | Loyalty, Personalisation & CRM
TUI
Why Matched
You and Tatiana Novoselova both identified scaling personalisation without losing relevance as a current challenge. Their Group Head of Customer Analytics | Loyalty, Personalisation & CRM perspective at TUI should make this a practical peer exchange.
Conversation Starter
Ask Tatiana how they are approaching scaling personalisation without losing relevance at TUI and what they would do differently.
Alina Cahill
Head of product – Loyalty
Zalando
Why Matched
Alina Cahill's priorities at Zalando include the same goal to grow customer lifetime value, making their Head of product - Loyalty experience directly relevant to you.
Conversation Starter
Ask Alina which actions are helping them grow customer lifetime value at Zalando and how they measure progress.
Vincent Roussilhon
Global VP of Product Management Customer Relationships
IKEA
Why Matched
This match connects you with Vincent Roussilhon, whose work as Global VP of Product Management Customer Relationships at IKEA is also focused on how to drive incremental revenue and basket uplift.
Conversation Starter
Ask Vincent which actions are helping them drive incremental revenue and basket uplift at IKEA and how they measure progress.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
