Hello
Yolaine
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 09:55–10:25
Beyond Campaigns: Building CRM Into a Commercial Growth Engine
How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…
Karan Gupta
Day 1 · 11:35–12:05
How to Build a Growth Marketing Function Grounded in Retention
How growth marketing can work across lifecycle journeys, experimentation, in-app experiences…
Farrukh Zafar
Day 1 · 14:05–14:35
1 Loyalty Program, 20 Brands
Five major trends from global loyalty programme operators, brought to life through Greene King’s…
Rob Pellow; Paul Foster
Your Conversation Hub
Scale Personalisation
Relevant to your challenge of delivering personalisation at scale.
Based on your answers, we suggest spending most of your networking time at the Scale Personalisation Hub, where you can meet peers working towards similar objectives. Follow the Scale Personalisation flag!
Recommended for You
Sponsors and Partners you may like to meet
Capillary
you requested to meet with this partner
Why Matched
Capillary fits your objective to increase retention and repeat purchase through enterprise loyalty platform and loyalty management.
Talon.one
you requested to meet with this partner
Why Matched
For your objective to improve the relevance and personalisation of offers, Talon.one's promotion engine and loyalty rules engine are particularly relevant.
Comarch
you requested to meet with this partner
Why Matched
Worth meeting because its enterprise loyalty platform and programme management could help you grow customer lifetime value.
Peer Conversations
People we think you should connect with
Julie De Stordeur
Senior CRM Manager – Loyalty & Personalisation
TUI
Why Matched
You and Julie De Stordeur both identified scaling personalisation without losing relevance as a current challenge. Their Senior CRM Manager - Loyalty & Personalisation perspective at TUI should make this a practical peer exchange.
Conversation Starter
Ask Julie how they are approaching scaling personalisation without losing relevance at TUI and what they would do differently.
Bruna Mikan
Member Benefits and Rewards Manager
ASICS
Why Matched
Bruna Mikan's priorities at ASICS include the same goal to improve the relevance and personalisation of offers, making their Member Benefits and Rewards Manager experience directly relevant to you.
Conversation Starter
Ask Bruna which actions are helping them improve the relevance and personalisation of offers at ASICS and how they measure progress.
joey lai
Global Loyalty Lead
Inter IKEA Group
Why Matched
A relevant peer connection because joey lai shares your challenge around sustaining customer engagement and programme participation and brings the perspective of a Global Loyalty Lead at Inter IKEA Group.
Conversation Starter
Ask joey where Inter IKEA Group has faced the hardest customer trade-off.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
