Hello
Zaid
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 2 · 12:15–12:45
How Gamification Has Helped Co-op Engage Members Across Its Membership Strategy
How Co-op and Playable developed and tested gamified experiences at scale, including practical…
Andreas Fabricius; Laura Edwards
Day 2 · 11:35–12:05
Every Visit Counts: Merging Stored Value Mechanics into Loyalty Ecosystems
How stored value can become part of the loyalty engine to encourage more frequent visits…
Stuart Boon; Ben Jones
Day 1 · 11:05–11:35
From Rebates to Relationships: What I've Learned Leading B2B Loyalty Across Industries
Practical lessons from leading B2B loyalty across industries, including longer buying cycles…
Kelly Ammerlaan
Your Conversation Hub
Engage and Reward Customer
Relevant to your priority of growing customer lifetime value.
Based on your answers, we suggest spending most of your networking time at the Engage and Reward Customer Hub, where you can meet peers working towards similar objectives. Follow the Engage and Reward Customer flag!
Recommended for You
Sponsors and Partners you may like to meet
Loyal Guru
Recommended
Why Matched
Loyal Guru fits your objective to increase customer engagement and programme usage through enterprise loyalty platform and promotions engine.
Capillary
Recommended
Why Matched
For your objective to grow customer lifetime value, Capillary's enterprise loyalty platform and loyalty management are particularly relevant.
Talon.one
Recommended
Why Matched
Worth meeting because its promotion engine and loyalty rules engine could help you drive incremental revenue and basket uplift.
Peer Conversations
People we think you should connect with
Julie Ménard
Engagement & Communication client manager
CHANEL
Why Matched
You and Julie Ménard both identified scaling personalisation without losing relevance as a current challenge. Their Engagement & Communication client manager perspective at CHANEL should make this a practical peer exchange.
Conversation Starter
Ask Julie how they are approaching scaling personalisation without losing relevance at CHANEL and what they would do differently.
Huseyn Hasanov
Senior CRM/Lifecycle Specialist
Leaseweb Netherlands
Why Matched
Huseyn Hasanov is also working through the challenge of making the loyalty proposition more distinctive. Their experience as Senior CRM/Lifecycle Specialist at Leaseweb Netherlands gives you useful ground to compare approaches.
Conversation Starter
Which measure guides Leaseweb Netherlands's CRM decisions? Ask Huseyn for an example.
Sophie Morshuis
Lifecycle Lead
Nespresso
Why Matched
This match connects you with Sophie Morshuis, whose work as Lifecycle Lead at Nespresso is also focused on how to drive incremental revenue and basket uplift.
Conversation Starter
Ask Sophie which actions are helping them drive incremental revenue and basket uplift at Nespresso and how they measure progress.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
