Hello
Alexis
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 2 · 11:35–12:05
Every Visit Counts: Merging Stored Value Mechanics into Loyalty Ecosystems
How stored value can become part of the loyalty engine to encourage more frequent visits…
Stuart Boon; Ben Jones
Day 2 · 12:15–12:45
How Gamification Has Helped Co-op Engage Members Across Its Membership Strategy
How Co-op and Playable developed and tested gamified experiences at scale, including practical…
Andreas Fabricius; Laura Edwards
Day 1 · 09:55–10:25
Beyond Campaigns: Building CRM Into a Commercial Growth Engine
How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…
Karan Gupta
Your Conversation Hub
Engage and Reward Customer
Relevant to proving the commercial impact of loyalty.
Based on your answers, we suggest spending most of your networking time at the Engage and Reward Customer Hub, where you can meet peers working towards similar objectives. Follow the Engage and Reward Customer flag!
Recommended for You
Sponsors and Partners you may like to meet
Talon.one
you requested to meet with this partner
Why Matched
Talon.one fits your objective to increase retention and repeat purchase through promotion engine and loyalty rules engine.
Adjoe
Recommended
Why Matched
For your objective to increase customer engagement and programme usage, Adjoe's rewarded gaming and app engagement are particularly relevant.
Playable
Recommended
Why Matched
Ask Playable for a concrete example of first-party data capture in use.
Peer Conversations
People we think you should connect with
Katharina Gasch-Satiroglu
Sr CRM Lead
NeoTaste
Why Matched
You and Katharina Gasch-Satiroglu both identified proving loyalty's incremental commercial impact as a current challenge. Their Sr CRM Lead perspective at NeoTaste should make this a practical peer exchange.
Conversation Starter
Ask Katharina how they are approaching proving loyalty's incremental commercial impact at NeoTaste and what they would do differently.
Irma Ascione
Global Digital Content Specialist
Dr. Schär AG / SPA
Why Matched
Irma Ascione is also working through the challenge of sustaining customer engagement and programme participation. Their experience as Global Digital Content Specialist at Dr. Schär AG / SPA gives you useful ground to compare approaches.
Conversation Starter
Which measure guides Dr. Schär AG / SPA's CRM decisions? Ask Irma for an example.
Caz Yetman
CRM and Personalisation Lead
NESTLE
Why Matched
A relevant peer connection because Caz Yetman shares your challenge around delivering loyalty priorities with limited resources and capacity and brings the perspective of a CRM and Personalisation Lead at NESTLE.
Conversation Starter
Ask Caz where NESTLE has faced the hardest customer trade-off.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
