Hello
Anastasia
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
1 · 16:35–17:35
A Live Introduction to Applied Consumer Neuroscience — Part 1
Practical neuroscience principles influencing trust, value perception and decision-making, with real
Dr Simon Moore; David Jenkinson
2 · 13:55–14:25
More Than an App: Re-imagining Membership at the LEGO Group
How LEGO moved from viewing membership as a CRM channel to treating members as a core brand audience
Aaron Mitchell; Myrthe van Dieijen
2 · 14:55–15:55
A Live Introduction to Applied Consumer Neuroscience — Part 2
A practical workshop on defining a brand North Star and testing it against customer-experience, comm
Dr Simon Moore; David Jenkinson
Your Conversation Hub
Build Loyalty
A strong fit with the loyalty priorities you shared with us.
Based on your answers, we suggest spending most of your networking time at the Build Loyalty Hub, where you can meet peers working towards similar objectives. Follow the Build Loyalty flag!
Recommended for You
Sponsors and Partners you may like to meet
Bond
Recommended
Why Matched
Bond is suited to organisations at the Exploring stage and can help you explore the capabilities needed for the next step.
Epsilon
Recommended
Why Matched
Explore customer data & identity with Epsilon to see how it might address customer engagement.
Kobie
Recommended
Why Matched
A conversation with Kobie could clarify whether managed services fits your exploring stage.
Peer Conversations
People we think you should connect with
Natalia Barinova
Senior CRM Manager
KDP | JDE Peet’s
Why Matched
Your CRM work and Natalia Barinova's experience as Senior CRM Manager offer a useful cross-brand conversation.
Conversation Starter
Ask Natalia which loyalty priority is creating the greatest opportunity at KDP | JDE Peet's this year.
Hoang Bao Han Le
CRM Specialist
MR MARVIS
Why Matched
Compare the decisions behind MR MARVIS's customer work with Hoang Bao Han Le, a CRM Specialist.
Conversation Starter
Ask Hoang what trade-off MR MARVIS faces when balancing customer engagement with other priorities.
Carlos Rodriguez
Senior Retention Specialist
Paula’s Choice
Why Matched
A discussion with Carlos Rodriguez at Paula's Choice could offer a fresh view from a Senior Retention Specialist remit.
Conversation Starter
From a Senior Retention Specialist perspective, what would Carlos change first to improve customer engagement?
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
