Hello
Arina
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 09:55–10:25
Beyond Campaigns: Building CRM Into a Commercial Growth Engine
How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…
Karan Gupta
Day 1 · 09:25–09:55
Shama’s Loyalty Playbook: Building Strategy, Mobilising Teams & Personalising at Scale
How to evolve a legacy loyalty scheme, secure stakeholder and PLC-board buy-in, mobilise teams…
Shama Wilson
Day 1 · 14:05–14:35
1 Loyalty Program, 20 Brands
Five major trends from global loyalty programme operators, brought to life through Greene King’s…
Rob Pellow; Paul Foster
Your Conversation Hub
Scale Personalisation
Relevant to your challenge of delivering personalisation at scale.
Based on your answers, we suggest spending most of your networking time at the Scale Personalisation Hub, where you can meet peers working towards similar objectives. Follow the Scale Personalisation flag!
Recommended for You
Sponsors and Partners you may like to meet
Insider
you requested to meet with this partner
Why Matched
Insider fits your objective to increase retention and repeat purchase through aI customer engagement and journey orchestration.
Bloomreach
you requested to meet with this partner
Why Matched
For your objective to improve the relevance and personalisation of offers, Bloomreach's customer data activation and personalisation are particularly relevant.
Capillary
you requested to meet with this partner
Why Matched
Worth meeting because its enterprise loyalty platform and loyalty management could help you grow customer lifetime value.
Peer Conversations
People we think you should connect with
Caz Yetman
CRM and Personalisation Lead
NESTLE
Why Matched
You and Caz Yetman both identified scaling personalisation without losing relevance as a current challenge. Their CRM and Personalisation Lead perspective at NESTLE should make this a practical peer exchange.
Conversation Starter
Ask Caz how they are approaching scaling personalisation without losing relevance at NESTLE and what they would do differently.
Ezgi Ozer
Global CoE Direct Consumer Activation & 1PD Lead
PepsiCo
Why Matched
Ezgi Ozer's priorities at PepsiCo include the same goal to improve the relevance and personalisation of offers, making their Global CoE Direct Consumer Activation & 1PD Lead experience directly relevant to you.
Conversation Starter
Ask Ezgi which actions are helping them improve the relevance and personalisation of offers at PepsiCo and how they measure progress.
Marije Min
Loyalty Marketeer
KNVB
Why Matched
A relevant peer connection because Marije Min shares your challenge around delivering loyalty priorities with limited resources and capacity and brings the perspective of a Loyalty Marketeer at KNVB.
Conversation Starter
Ask Marije where KNVB has faced the hardest customer trade-off.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
