Hello
Aryan
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 2 · 09:45–10:15
Did Customers Forget About Loyalty Programs? Or YOU?
Why loyalty programmes need to be continually iterable as customer expectations change, with…
Zsuzsa Kecsmar; Lukas Savetun
Day 1 · 14:05–14:35
1 Loyalty Program, 20 Brands
Five major trends from global loyalty programme operators, brought to life through Greene King’s…
Rob Pellow; Paul Foster
Day 2 · 14:55–15:55
A Live Introduction to Applied Consumer Neuroscience — Part 2
A practical workshop on defining a brand North Star and testing it against customer-experience…
Dr Simon Moore; David Jenkinson
Your Conversation Hub
Build Loyalty
A strong fit with the loyalty priorities you shared with us.
Based on your answers, we suggest spending most of your networking time at the Build Loyalty Hub, where you can meet peers working towards similar objectives. Follow the Build Loyalty flag!
Recommended for You
Sponsors and Partners you may like to meet
Antavo
Recommended
Why Matched
Antavo fits your objective to increase retention and repeat purchase through enterprise loyalty platform and programme management.
Capillary
Recommended
Why Matched
A conversation with Capillary could clarify whether loyalty management fits your transforming stage.
Talon.one
Recommended
Why Matched
With Talon.one, examine personalised incentives and ask for evidence of its practical impact.
Peer Conversations
People we think you should connect with
Ekaterina Sytova
CRM Lifecycle Marketing Manager
Uber
Why Matched
You and Ekaterina Sytova both identified securing internal ownership and stakeholder alignment as a current challenge. Their CRM Lifecycle Marketing Manager perspective at Uber should make this a practical peer exchange.
Conversation Starter
Ask Ekaterina how they are approaching securing internal ownership and stakeholder alignment at Uber and what they would do differently.
Sophia Laban
Head of Loyalty
Eurostar
Why Matched
Sophia Laban is also working through the challenge of delivering loyalty priorities with limited resources and capacity. Their experience as Head of Loyalty at Eurostar gives you useful ground to compare approaches.
Conversation Starter
Which measure guides Eurostar's CRM decisions? Ask Sophia for an example.
Susan Iping
Marketing Manager – Kinepolis Nederland
Kinepolis Group
Why Matched
This match connects you with Susan Iping, whose work as Marketing Manager - Kinepolis Nederland at Kinepolis Group is also focused on how to increase retention and repeat purchase.
Conversation Starter
Ask Susan which actions are helping them increase retention and repeat purchase at Kinepolis Group and how they measure progress.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
