Hello
Astrid
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 2 · 09:45–10:15
Did Customers Forget About Loyalty Programs? Or YOU?
Why loyalty programmes need to be continually iterable as customer expectations change, with…
Zsuzsa Kecsmar; Lukas Savetun
Day 1 · 14:05–14:35
1 Loyalty Program, 20 Brands
Five major trends from global loyalty programme operators, brought to life through Greene King’s…
Rob Pellow; Paul Foster
Day 1 · 09:25–09:55
Shama’s Loyalty Playbook: Building Strategy, Mobilising Teams & Personalising at Scale
How to evolve a legacy loyalty scheme, secure stakeholder and PLC-board buy-in, mobilise teams…
Shama Wilson
Your Conversation Hub
Build Loyalty
A strong fit with the loyalty priorities you shared with us.
Based on your answers, we suggest spending most of your networking time at the Build Loyalty Hub, where you can meet peers working towards similar objectives. Follow the Build Loyalty flag!
Recommended for You
Sponsors and Partners you may like to meet
Talon.one
Recommended
Why Matched
Talon.one fits your objective to increase retention and repeat purchase through promotion engine and loyalty rules engine.
Loyal Guru
Recommended
Why Matched
Compare Loyal Guru's promotions engine with your current way of working.
Capillary
Recommended
Why Matched
Ask Capillary for a concrete example of customer data in use.
Peer Conversations
People we think you should connect with
Veruschka Haas
Customer Club Specialist
Flying Tiger Copenhagen
Why Matched
You and Veruschka Haas both identified integrating loyalty with CRM, CDP, POS and payment systems as a current challenge. Their Customer Club Specialist perspective at Flying Tiger Copenhagen should make this a practical peer exchange.
Conversation Starter
Ask Veruschka how they are approaching integrating loyalty with CRM, CDP, POS and payment systems at Flying Tiger Copenhagen and what they would do differently.
Elisabetta Fortis
Loyalty & Incentives Partnerships
Philips
Why Matched
Elisabetta Fortis's priorities at Philips include the same goal to increase retention and repeat purchase, making their Loyalty & Incentives Partnerships experience directly relevant to you.
Conversation Starter
Ask Elisabetta which actions are helping them increase retention and repeat purchase at Philips and how they measure progress.
Gerwin Deuzeman
E-commerce and CRO-specialist
Little Wonderland
Why Matched
A relevant peer connection because Gerwin Deuzeman shares your challenge around integrating loyalty with CRM, CDP, POS and payment systems and brings the perspective of a E-commerce and CRO-specialist at Little Wonderland.
Conversation Starter
Which measure does Little Wonderland use to judge progress on retention and repeat purchase? Ask Gerwin why.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
