Hello
Bethan
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 2 · 11:35–12:05
Every Visit Counts: Merging Stored Value Mechanics into Loyalty Ecosystems
How stored value can become part of the loyalty engine to encourage more frequent visits…
Stuart Boon; Ben Jones
Day 1 · 14:05–14:35
1 Loyalty Program, 20 Brands
Five major trends from global loyalty programme operators, brought to life through Greene King’s…
Rob Pellow; Paul Foster
Day 2 · 09:15–09:45
Habits & Hooks: Building for Stickiness
How repeat behaviour is created through product experience and CRM, why retention must be…
Mine Albayrak Avdan; Rebecca Stewart
Your Conversation Hub
Engage and Reward Customer
Relevant to your priority of increasing retention and repeat purchase.
Based on your answers, we suggest spending most of your networking time at the Engage and Reward Customer Hub, where you can meet peers working towards similar objectives. Follow the Engage and Reward Customer flag!
Recommended for You
Sponsors and Partners you may like to meet
Eagle Eye
Recommended
Why Matched
Eagle Eye fits your objective to increase retention and repeat purchase through enterprise loyalty platform and promotions.
Braze
Recommended
Why Matched
Ask Braze for a concrete example of journey orchestration in use.
Comarch
Recommended
Why Matched
With Comarch, examine rewards and ask for evidence of its practical impact.
Peer Conversations
People we think you should connect with
Julia Willers
Senior CRM Manager
Douglas
Why Matched
You and Julia Willers both identified integrating loyalty with CRM, CDP, POS and payment systems as a current challenge. Their Senior CRM Manager perspective at Douglas should make this a practical peer exchange.
Conversation Starter
Ask Julia how they are approaching integrating loyalty with CRM, CDP, POS and payment systems at Douglas and what they would do differently.
Nisha Nair
CRM Manager
Freeletics GmbH
Why Matched
Nisha Nair's priorities at Freeletics GmbH include the same goal to increase retention and repeat purchase, making their CRM Manager experience directly relevant to you.
Conversation Starter
Ask Nisha which actions are helping them increase retention and repeat purchase at Freeletics GmbH and how they measure progress.
Andreas Borgström
Teach lead CRM & Loyalty
Scandic Hotels
Why Matched
This match connects you with Andreas Borgström, whose work as Teach lead CRM & Loyalty at Scandic Hotels is also focused on how to grow customer lifetime value.
Conversation Starter
Ask Andreas which actions are helping them grow customer lifetime value at Scandic Hotels and how they measure progress.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
