Hello

Daria

Here's your personalised Success Guide for TBH Loyalty™ this year.

You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you

Your Recommended Sessions

The sessions we think you’ll find most relevant

Day 1 · 12:20–12:50

The Engineering Decisions No One Talks About in Loyalty

The engineering realities behind scaling a global loyalty proposition, including trade-offs…

Jip Koudijs

Day 1 · 14:05–14:35

1 Loyalty Program, 20 Brands

Five major trends from global loyalty programme operators, brought to life through Greene King’s…

Rob Pellow; Paul Foster

Day 2 · 09:45–10:15

Did Customers Forget About Loyalty Programs? Or YOU?

Why loyalty programmes need to be continually iterable as customer expectations change, with…

Zsuzsa Kecsmar; Lukas Savetun

Your Conversation Hub

Build Loyalty

Relevant to launching or scaling a loyalty programme.
Based on your answers, we suggest spending most of your networking time at the Build Loyalty Hub, where you can meet peers working towards similar objectives. Follow the Build Loyalty flag!

Recommended for You

Sponsors and Partners you may like to meet

Antavo
Recommended

Why Matched

Antavo fits your objective to launch or scale your loyalty programme, with capabilities relevant to turning that priority into action.

Apadmi
Recommended

Why Matched

Ask Apadmi for a concrete example of app ux & design in use.

Bilendi
Recommended

Why Matched

With Bilendi, examine rewards and ask for evidence of its practical impact.

Peer Conversations

People we think you should connect with

Séverine Güthues

Product Owner Loyalty
DKV Mobility

Why Matched

You and Séverine Güthues share the objective to launch or scale a loyalty programme. Their Product Owner Loyalty perspective at DKV Mobility offers a useful comparison with your own approach.

Conversation Starter

Ask Séverine which actions are helping them launch or scale a loyalty programme at DKV Mobility and how they measure progress.

Priscilla van Beveren

CRM & Retention Lead
Body&Fit

Why Matched

Priscilla van Beveren works as CRM & Retention Lead at Body&Fit; compare the decisions behind your customer work.

Conversation Starter

From a CRM & Retention Lead perspective, what would Priscilla change first to improve loyalty programme growth?

Lauren Mills

Head of Partnerships
easyJet

Why Matched

Contrast your approach with Lauren Mills's Head of Partnerships remit at easyJet.

Conversation Starter

Ask Lauren what trade-off easyJet faces when balancing loyalty programme growth with other priorities.

Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.