Hello

Edoardo

Here's your personalised Success Guide for TBH Loyalty™ this year.

You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you

Your Recommended Sessions

The sessions we think you’ll find most relevant

Day 1 · 09:55–10:25

Beyond Campaigns: Building CRM Into a Commercial Growth Engine

How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…

Karan Gupta

Day 1 · 11:35–12:05

How to Build a Growth Marketing Function Grounded in Retention

How growth marketing can work across lifecycle journeys, experimentation, in-app experiences…

Farrukh Zafar

Day 1 · 14:05–14:35

1 Loyalty Program, 20 Brands

Five major trends from global loyalty programme operators, brought to life through Greene King’s…

Rob Pellow; Paul Foster

Your Conversation Hub

Build Loyalty

Relevant to your priority of increasing customer engagement.
Based on your answers, we suggest spending most of your networking time at the Build Loyalty Hub, where you can meet peers working towards similar objectives. Follow the Build Loyalty flag!

Recommended for You

Sponsors and Partners you may like to meet

Capillary
you requested to meet with this partner

Why Matched

Capillary fits your objective to increase retention and repeat purchase through enterprise loyalty platform and loyalty management.

Epsilon
you requested to meet with this partner

Why Matched

For your objective to grow customer lifetime value, Epsilon's loyalty platform & services and customer data & identity are particularly relevant.

Talon.one
you requested to meet with this partner

Why Matched

Worth meeting because its promotion engine and loyalty rules engine could help you improve the relevance and personalisation of offers.

Peer Conversations

People we think you should connect with

Marije Min

Loyalty Marketeer
KNVB

Why Matched

You and Marije Min share the objective to improve the relevance and personalisation of offers. Their Loyalty Marketeer perspective at KNVB offers a useful comparison with your own approach.

Conversation Starter

Ask Marije which actions are helping them improve the relevance and personalisation of offers at KNVB and how they measure progress.

Gianfranco Cuzziol

Head of Customer
Noble Panacea

Why Matched

Gianfranco Cuzziol's priorities at Noble Panacea include the same goal to increase retention and repeat purchase, making their Head of Customer experience directly relevant to you.

Conversation Starter

Ask Gianfranco which actions are helping them increase retention and repeat purchase at Noble Panacea and how they measure progress.

Adriano Ercolani

Growth Marketing Manager
PhotoSì

Why Matched

This match connects you with Adriano Ercolani, whose work as Growth Marketing Manager at PhotoSì is also focused on how to grow customer lifetime value.

Conversation Starter

Ask Adriano which actions are helping them grow customer lifetime value at PhotoSì and how they measure progress.

Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.