Hello
Eline
Here's your personalised Success Guide for TBH Loyalty™ this year.
You told us your loyalty objectives, biggest challenges and the solutions you’re exploring.
We’ve used what you shared to recommend the sessions, partners and peer conversations
most relevant to you
Your Recommended Sessions
The sessions we think you’ll find most relevant
Day 1 · 09:55–10:25
Beyond Campaigns: Building CRM Into a Commercial Growth Engine
How CRM can be rebuilt as a commercial growth engine by aligning people, process and technology…
Karan Gupta
Day 1 · 11:35–12:05
How to Build a Growth Marketing Function Grounded in Retention
How growth marketing can work across lifecycle journeys, experimentation, in-app experiences…
Farrukh Zafar
Day 1 · 14:35–15:05
Customers Aren’t Loyal. They’re Efficient.
What drives repeat behaviour in ecommerce when customers compare and switch quickly; the roles…
Tijn van der Heijen
Your Conversation Hub
Build Loyalty
Relevant to your focus on stronger, ongoing customer engagement.
Based on your answers, we suggest spending most of your networking time at the Build Loyalty Hub, where you can meet peers working towards similar objectives. Follow the Build Loyalty flag!
Recommended for You
Sponsors and Partners you may like to meet
Comarch
you requested to meet with this partner
Why Matched
Comarch fits your objective to grow customer lifetime value through enterprise loyalty platform and programme management.
Talon.one
you requested to meet with this partner
Why Matched
You asked to meet Talon.one; use the conversation to assess its fit with your current priorities.
Capillary
Recommended
Why Matched
With Capillary, examine customer data and ask for evidence of its practical impact.
Peer Conversations
People we think you should connect with
Matija Rozman
Media & Growth Marketing Manager
Decathlon Zagreb d.o.o.
Why Matched
You and Matija Rozman both identified sustaining customer engagement and programme participation as a current challenge. Their Media & Growth Marketing Manager perspective at Decathlon Zagreb d.o.o. should make this a practical peer exchange.
Conversation Starter
Ask Matija how they are approaching sustaining customer engagement and programme participation at Decathlon Zagreb d.o.o. and what they would do differently.
Greta Fubel
Manager Global CRM & Loyalty
DOUGLAS
Why Matched
Greta Fubel is also working through the challenge of delivering loyalty priorities with limited resources and capacity. Their experience as Manager Global CRM & Loyalty at DOUGLAS gives you useful ground to compare approaches.
Conversation Starter
Which measure guides DOUGLAS's CRM decisions? Ask Greta for an example.
Katharina Gasch-Satiroglu
Sr CRM Lead
NeoTaste
Why Matched
This match connects you with Katharina Gasch-Satiroglu, whose work as Sr CRM Lead at NeoTaste is also focused on how to grow customer lifetime value.
Conversation Starter
Ask Katharina which actions are helping them grow customer lifetime value at NeoTaste and how they measure progress.
Use your guide to find the right sessions, people and conversations — and make your time at TBH Loyalty™ count.
